and collaborative. Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital... and datasets from OSS and BSS systems to analyse and unify the key technical information of the provisioned services to make it...
Job Description & Requirements Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users... of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues until closure...
and maintain records of service level agreements for customers Maintain technical documentation Conduct routine checks.... Requirements Diploma/Degree in IT / Computer Science / Engineering, or equivalent Minimum 3 years of relevant experience...
, where we partner closely with our Groups to plan, design, develop and deploy enterprise IT systems, e-Services, mobile apps and web... portals to support work process transformation and improve service delivery for our external customers. In addition...
, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive... is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business...
and system problems escalated by IT operation team, identify the root cause, provide workaround to rectify the issue/problem...., yearly DR drill, quarterly support for server or platform software patching, etc. Provide ad-hoc support for other IT...
accurate and consistent set of work instructions service delivery processes. Develop As-built documentation for handover..., virus scanning will be an added advantage. IT Certification in windows system & storage, network, database, virtualization...
solution and service Ensures network platform is functioning properly at the customer site. Maintain the availability... of network operations including network related incident and change management in accordance with stipulated Service Level...
, test viability of rules and logic and if it meets their current processes and needs. - Build data pipeline to fuse land.... - Gain intergroup work collaboration to conduct service journey mapping and understand planners' needs in designing solutions...
they need across numerous branches and remote locations. This role also involves in providing service to all employees... and streamline IT operations. Design and Architecture: Develop and deploy scalable solutions for end-user devices, including...
should not be construed to imply that these requirements are the exclusive standards of the position. It will be necessary to perform... Programme (EAP) to provide help when you need extra support. Additional benefits: Long Service Awards, Professional Membership...
, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive... at all times and to ensure the fulfillment of our service commitment to customers. Support service delivery to ensure contracted...
, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive... is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business...
and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT... issues and resolve within the stipulated Service Level Agreement (SLA) as per classified severity; not limiting to the...
, designing, programming, testing, documenting and maintaining IT applications Performing Service Request submission...
Provide IT technical onsite support for end user services problem Assist Desktop Team Lead to Project Manager & perform... Cause Analysis (RCA) for OS related service problems as part of problem management Support Windows OS, office software...
-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems... and risk assessment, incident investigation, etc. Collaborate with field service operations and others. Provide assistance...
solutions tailored for AI and GPU cloud platforms Provide support for GPU cloud DC network transformation project with IT.... Strong customer service and stakeholder management skills. Team player with experience coordinating with cross-functional teams...
around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners... notations Project co-ordination experience Knowledge of embedded devices and technology, and engineered IT system solutions...
with non-IT-savvy users. Knowledge of ITIL framework and IT service management concepts and Agile methodologies.... Industry, with its headquarters rooted strongly in Singapore. It has its branches spread to more than 50 countries, providing...