service. Key responsibilities & accountabilities: Specialist experience in; Change Management, Major Incident, IT Service... impact is kept to a minimum through Major Incident, Change, IT Service Continuity, Disaster Recovery, Problem, Configuration...
to everyone's questions, and the one who knows how to keep the facilities operating smoothly. You will be the specialist who will provide... comprising of 8 skilled craftsmen and 4 assistants, working a 24 hour rotating shift pattern. By using Specialist knowledge...
by regional service managers and area service managers in the field, and by office-based service desk teams and manufacturer... and delivering service excellence for every customer. Every day you will use your expertise and product knowledge to diagnose...
. Lead the department in promoting a team approach and professional ethos. Monitor KPIs through the college service desk...-on candidate who will lead the department to provide an outstanding administrative service to students, staff and visitors...