change requests. Analyse any incidents reported via the Service Desk or in-flight project issues to establish the root...Data Solutions System Analyst Location: Hybrid, Head Office Salary: c. £42,000 per annum (Dependant on Experience...
within the team’s portfolio Accountable for ensuring that assigned management of service desk tickets are resolved within agreed...Title: Senior Operational Support Analyst Salary: £54,000 - £58,000 (dependent on skills & experience) Location: Pier...
service desk for any issues identified with the Smart Systems. Develop key metrics and analytic views to enable the...We're champions of the North West and we're proud that it's our electricity network that connects communities and helps...
is a public sector shared service centre providing high quality HR, Payroll, Finance, Procurement and IT services and expertise... for overseeing the real-time management and strategic planning of resources within our Customer Service and Service Desk contact...
Key Accountabilities IT Service Delivery Provide remote and desk-side support and assistance to employees (users...) with regard to IT services provided by the UK IT department Liaise and coordinate with the Group Service Desk to ensure timely...
Service Desk Manager, you will be actively engaged in leading a team that provide software asset management support to over... 11,500 staff across 190 plus branches. You will join a Service Desk team that responds to requests both over the telephone and via...
to infrastructure and network reported through the Service Desk or monitoring systems; diagnose, troubleshoot and resolve hardware...Job Description As our Support Analyst - Infrastructure, you will play a crucial role in maintaining and optimising...
. You will join a Service Desk team that responds to requests both over the telephone and via our ITSM self-service portal...We are looking for an experienced Software Asset Management Analyst to work in our Digital department. Our vision...
advice, and fault resolution on first contact as per the Service Desk SLAs Provide technical advice to customers and team... members communicating technical system matters to non-technical staff clearly to ensure understanding Ensure the Service Desk...
and guidance for Service Desk Analysts where needed Key skills & experience for the Technical Support Analyst - Educated... in line with our SLT's - Resolving technical issues, updating Status/Workaround/Resolution within our Service Desk system...
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together..., disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying...
with the Company's values. Provide Service Desk support in taking and managing calls, emails, and other communications...Job Description (external use) The Analyst - Data Centre Operations will aid in the deployment, operation...
Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help...-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying...
IT support to all UK business users and involves working on incidents and Service Requests using the Service Desk tool... to Thales. Purpose of this role: The purpose of this role is to work as part of the UK Service Desk Team. This role covers...
strategies for continual service improvement, and ensure the integrity and compliance of the IT asset portfolio, including... What We Require: Proven ServiceNow experience is essential A minimum of 2 years’ experience in a service desk role or demonstrable...
to work – a people-first company that helps you be the best you can be. Senior PMO Analyst — A great opportunity... and Europe, working on both strategic change and BAU initiatives. We are seeking a Senior PMO analyst who can proactively work...
Role Introduction: As a Senior Payroll Support Analyst, you will be a key member of our Service Desk team... cases within the SaaS service desk, ensuring timely resolution and maintaining high customer satisfaction. Customer...
avoidance actions to prevent wider problems. Act as the point of escalation for the Service desk for security related tickets...Cyber Security Analyst Mon-Fri, 9am-5:30pm Up to £50,000 per annum DOE Lucid connect have partnered with a large...
Business unit: Experience Level: Experienced Professionals Job Description: Where you fit in The Power Analyst role... & Africa (SE-EA.) The Power Analyst will support activities related to the commercial optimisation of SE-EA’s portfolio...
and service desk calls in accordance with the MIS SLA which is in place Be responsible for the support of the MIS Systems... for the ESS FMS product as required by schools through call logged with the service desk Maintain a high level of expertise...