independently and as part of a team Knowledge of Service Desk operations to include knowledge of IT best practices, industry trends... while tracking and updating Service Center statistics Performance Metrics Development: Establish key performance indicators (KPIs...
and professional services. What you'll do: The Technical Support Specialist - Systems is part of the Technical Operations Center... Protection services. The primary function of the Tier 2 Specialist is to provide a world-class level of customer service...
transactions. Agent will service inbound phone calls from customers and bankers in English and Spanish in a call center environment... Off) GENERAL FUNCTION: Under general supervision provides outstanding customer service while capturing accurate...
, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge... in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. ESSENTIAL DUTIES...
, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge... in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. ESSENTIAL DUTIES...