(Apprentice) will assist the IT Helpdesk Manager with providing 1st and 2nd line helpdesk support and the installation... we have been in your shoes at one time or another, whatever the situation you are in. Overview: The Helpdesk Technician...
! The IT Support Apprentice provides first-line responses to client issues and queries over the phone and via the helpdesk... issues and queries over the phone and via the helpdesk portal and email The IT Support Apprentice will need to regularly...