Job Description Job Summary The IT Support Analyst provides high-quality customer service to the client, responding... technical issues. IT Support Analysts will have direct interaction with 2nd /3rd level technical teams, the client user base...
First-line Support: Receive and respond to incoming technical support requests through various communication channels... support efficiency. Client Education: Offer guidance and assistance to clients for basic troubleshooting and self-help...
. Maintain all IT systems and act as support if any system goes down. Assist with onboarding of new users. Keep inventory... for clients to make changes and fix problems Direct unresolved issues to the next level of support personnel Record events...
and above all fun. What You Will Do: Provides desk-side assistance in resolving technology support issues (will support US banks... customer service in a 24X7X365 production environment (rotating on-call and holiday support may be required. Utilizes soft...
with relevant work experiences are welcome to apply. Previous experience in a technical support role is essential in handling...
elementary software and hardware issues remote support with assistance from seasoned engineers. The System Engineer... is also responsible for service request management, working directly with the enterprise end users assisting in support and implementation...
are welcome to apply Previous experience in a technical support role is essential in handling incidents Prior banking or finance related...
Diploma or degree in Computer Science, Information Technology, or a related field preferred. Minimum 2 years of relevant experience operating in a similar role. In-depth knowledge of computer hardware, software, and OS (Windows and macOS). ...
Go further with Foundever Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your care...
Hi! We’re Smartsourcing, looking for Helpdesk Tech Support who can work with us full-time and on-site! Where?📍 JEG... troubleshooting and support? Join us as Helpdesk Tech Support and bring your skills to a dynamic role where you’ll tackle tech issues...
and software using remote management tools. Follow standard Helpdesk operating procedures; accurately log all support tickets using..._ Duties and Responsibilities: _ Primary responsibility is providing technical support and customer service by phone...
as Helpdesk/Application Support Specialist Have strong communication/interpersonal skills; understand the organization's goals... project team (BA/SA, developers and other IT personnel) Ability to adapt quickly and learn fast. w/ BA analytic/support...
as Helpdesk/Application Support Specialist Have strong communication/interpersonal skills; understand the organization's goals... project team (BA/SA, developers and other IT personnel) Ability to adapt quickly and learn fast. w/ BA analytic/support...
Empower Users, Solve Problems: Become Our Help Desk Support Analyst! Job Summary We are in search for a proactive Help... Desk Support Analyst to provide exceptional technical assistance to our users. In this role, you will be responsible...
technical support to our clients Diagnose, research and troubleshoot computer system issues, including operating systems, H..., and support desktops, laptops, virtual machines, mobile phones, VOIP products, servers, backup systems, and miscellaneous devices...
, and tools. Provide expert-level technical support and troubleshooting for complex IT issues across hardware, software...JOB DESCRIPTION: Act as POC for any issues or request Act as a subject matter expert for IT systems, applications...
Full time role available Job Description The IT Helpdesk Technician be part of a highly technical engineering team... and architecture. The IT Specialist's role is to ensure proper computer and software operation and to assist end users when problems...
of your application. Shift Schedule: Mon-Fri, 6am - 3pm PH Time IT Helpdesk Engineer is responsible for handling first level support... and interpersonal communication skills Customer service work experience within the IT industry Technical problem-solving skills...
schedule 1 Full time role available Job Description The IT Helpdesk Technician be part of a highly technical engineering..., solutions design and architecture. The IT Specialist’s role is to ensure proper computer and software operation and to assist...
, we have established ourselves as a trusted partner in the industry. We are seeking a skilled IT Helpdesk Specialist to join our IT support...) are a plus but not required Proven experience in an IT helpdesk or technical support role. Strong knowledge of hardware, operating systems, and commonly...