Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
Description & Requirements The Help Desk Specialist Tier 1 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
into suspected insider incidents, collaborating with legal, HR, and IT teams. Conduct thorough forensic analysis on suspected... posture. Work closely with security teams, TechOps, Service desk, Enterprise Applications, Enterprise Engineering, legal...
for the venue. Previous fast paced, demanding help desk experience is ideal experience for candidates in this role. The goal... Performs tier one support across the site; escalates when appropriate Makes it their business to understand and share known...
Minimum Qualifications: High School Diploma or equivalent 1 year of IT service/help desk operations experience Complete service requests... Troubleshooting IT related issues (preferably with call center experience) iOS (iPhone, iPad) application support and troubleshooting...