Overview: DecisionPoint Corporation is seeking a Deputy Program Manager to support the Tier 2 and Tier 3 end-user... support services program for the USDA Customer Experience Center (CEC). This role will assist in managing IT service delivery...
Overview: DecisionPoint Corporation is seeking a Program Manager to lead and manage the Tier 2 and Tier 3 end-user... support services for the USDA Customer Experience Center (CEC). This role will oversee IT service delivery to ensure efficient...
will primarily support three to five Hirsch end-user Federal agency customers and their associated channel partners involved... end-users and Hirsch channel partners. This position entails overseeing the delivery of program output/products...
; Troubleshoots software bugs; Monitors and escalates major system glitches; and Provides end user IT support. 9. Participates... includes all other associated agency applications. 5. Provide IT Support for Mobile Routers, including: Router imaging...
to troubleshooting, system configurations, internal IT procedures, and end-user procedures Work tickets assigned via IT Service... Providing technical support for staff and users of back-end systems Create and maintain documentation related...
management. · Provides support to end users on a variety of issues. · Identifies, researches, and resolves technical problems... problem to ensure a timely resolution. · Provides second-tier support to end users for either PC, server, or mainframe...
, and follow-up steps. 3. Ability to understand and maintain inventory management. 4. Provides support to end users on a variety... second-tier support to end users for either PC, server, or mainframe applications or hardware. 9. Interacts with network...
, and end-user support. Continuous Improvement and Innovation Stay updated on travel and expense management technology... performance and user feedback to drive optimizations in response to business needs and technology standards. Support...
track and gathering metrics on all activities. Support UAT activities. Support end of sprint demos, user acceptance..., enterprise IT, intelligence analysis, and mission operation support services to accelerate technical performance and efficiency...
Overview: Abacus Technology is seeking a PC Technician to provide desktop and end user support within the Department... with IT security auditing. Interact with end user to identify and resolve a variety of issues related to desktops, laptops...
Abacus Technology is seeking a PC Technician to provide desktop and end user support within the Department of State..., Windows). Support the operation and management of a Microsoft WSUS server and an Antivirus server. Assist with IT security...