-on experience with tools and technologies across some of the following Enterprise Digital Experience domains: IT Service... Management and Operations *ITSM Platforms, Service Desk, CMDB/IT Asset Management, Event Monitoring and AIOps (Ex.: ServiceNow...
expertise in multiple digital experience areas and technologies, such as: IT Service Management: ServiceNow, BMC Helix..., NICE CXone, Zoom, Slack, Microsoft Teams IT Asset Management and Operations: CMDB tools; Endpoint management (Microsoft...
dialects. Gisting/Summarizing: Is able to identify and accurately summarize factual points as well as abstract concepts..., HTML required; IT, Programming, Cybersecurity or networking experience desired] External Referral Eligible Original...