and manage audit cases generated from the Global Portal Partner with sub-regional Customer Audit Managers to ensure...
Overview This is Work From Home & Night Shift. Our Instructional Design team is responsible for applying instructional design and development principles and processes to produce effective, engaging, and innovative programs to support ou...
Overview The Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company and client’s quality values and methodology. Responsibilities Monitoring of Calls – 15-30 calls per day Daily/weekly/...
Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. Respons...
Overview The HR Generalist assists in leading and guiding the Human Resources functions for a customer contact center location to provide a broad range of services to employees, mostly non-exempt technical support and customer service pos...
Overview The Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company and client’s quality values and methodology. Responsibilities Monitoring of Calls – 15-30 calls per day Daily/weekly/...
Overview The BDR works directly with demand generation, marketing operations, and marketing to do outbound follow-up on programs and campaigns, and shares feedback on campaign effectiveness. This position will also interact with the field...
Overview The Workforce Planner is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels n...
Overview We are currently looking for Network Engineer T2. Responsibilities Responsibilities: Interface with carrier circuit delivery teams and cross-functional stakeholders. Manage multiple circuit activations, ensuring timely and...
Overview This is Work From Home until notice tagged in Shaw, Mandaluyong site & Night Shift. Our Instructional Design team is responsible for applying instructional design and development principles and processes to produce effective, e...
Overview We are currently looking for Network Engineer T1. Responsibilities Responsibilities: Interface with carrier circuit delivery teams and cross-functional stakeholders. Manage multiple circuit activations. Validate circuit a...