of relevant experience; (b) relevant working experience in IT technical support, helpdesk or user support, preferably with hands... 365 or Azure, or with solid experience in supporting IT services (helpdesk support, Microsoft O365, or Azure AD...
要求外勤和偶爾加班工作。 Responsibilities: General user technical support Hardware and software installation and configuration Helpdesk support...
experience in IT technical support, helpdesk or user support, preferably with hands-on experience in Computer/operating system..., including Mandarin. Preference will be given to those with solid experience in supporting IT services (helpdesk support...
Responsibilities Provide first-level technical support to end-users for hardware, software, network and cloud-related... issues. Log, track, and resolve support requests in the ticketing system, ensuring timely responses and follow-ups. Assist...
to join our team. This role requires expertise in procurement , inventory management , and administrative support , as well as the... working with large datasets and generating insights to support IT operations. Key Responsibilities: - Procurement...
- Perform IT Helpdesk support including call handling, follow-up action, coordination and escalation - Prepare system... and support, performance and service monitoring, backup operation and minor Software upgrade/patching, Server patching and daily...
. Conduct user acceptance testing (UAT) and other quality assurance activities. Provide support services to users and vendors..., including helpdesk and liaison roles, and preparation and conduction of briefing/training sessions. Ensure that project...
healthiness of system and provide helpdesk support Follow defined documentation for incident and change management...Provide 7x24 Tier 1 support to a mission critical private cloud platform consisting of 1000+ servers. Excute server...
efficient and quality day-to-day operations on the Customer Services’ Helpdesk, Ticketing, Office Reception and Baggage Storage... Services as well as Event Support Handle customer enquiries and complaints via CS hotline, emails and a complaint management...
Introduction Act as LSS + 1st level helpdesk support in assisting users to resolve problems with specialized... and IT helpdesk support Proficiency in hardware and software especially for Windows 10, iOS, MS365 and MS Teams Hands...
Responsibilities: Responsible for day-to-day operations support in Supercomputer Center ; Attend service hotline... computer equipment; Coordinate and support external customers as needed Requirements: Responsible, willing to learn...
efficient and quality day-to-day operations of the Customer Services / Helpdesk, Office Reception and Concierge Desk for Luggage... Services as well as providing Event Support Handle customer enquiries and complaints via CS hotline, emails and a complaint...
tasks Support unit testing processes Assist in preparing operation manuals and conducting users' workshops Manage... helpdesk tickets related to systems and track bug fixes 資歷要求 Higher Diploma/ Associate Degree or above in Software...
DESCRIPTION: Incident Technician” is a tier 2 support role that receives escalations from the global service desk. An Incident Technician...: Software installation. Troubleshoot, repair, and maintain software applications & infrastructure. Escalation from helpdesk...
Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality... (AMX / Crestron/Firmware) – upload and download capability Field service support of networked devices (Routers, IP...
, internet services support, user training and assisting in the implementation of office automation. The primary work location... working experience in helpdesk and office automation, familiar with general desktop software e.g. MS Office, Windows...
and headquarters in Hong Kong. Job Description After a very successful 2024, looking for new Helpdesk Engineer to join the team.... Provide support for the client’s IT infrastructure Deliver Level 1 to 3 support for incident resolution and troubleshoot...
, implementations, operations, and maintenance procedures Helpdesk Support: Record, analyze, and resolve assigned helpdesk calls... efficiently and effectively Network Infrastructure Support: Provide support for network infrastructure, including troubleshooting...
Atleast 2 years previous IT support background, either as Helpdesk or Technical Support etc. Has extensive knowledge... protection, maintenance support, and other IT solutions. Over the last 5 years, awarded with the prestigious Yosemite...
application team and helpdesk to provide maintenance support and daily operations on IT systems so as to meet high SLA Refine the... transformation and implement the IT solutions so as to support various digital initiatives, marketing & mega events and branding...