: Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting...
: Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting...
performance analysis and end-user support, including prior roles in IT Helpdesk or Application/Software Support equivalent... to level 1.5 to 2, within an ITIL-oriented environment. (Preferred) Associate or bachelor’s degree in Computer Science...