Description & Requirements The Help Desk Specialist Tier 2 will provide support to end users on a variety of issues... problems. - Document, track and monitor problems to ensure timely resolution. - Assist in tracking help desk calls pertaining...
problems, performs problem resolution and provides Tier 2 technical support for all enterprise systems including Active... to Systems Support, Help Desk and all other IT groups and customers. Backup/Recovery - 10% of total job Perform daily backup...