and help desk ticketing systems Preferred experience includes: Experience in a biotechnology, life sciences...) The ability to learn new applications and apply knowledge in troubleshooting situations Understanding of remote support...
and both local and remote developers, analysts, and project managers from partnering teams Work on the full life cycle of a product... to meet Business needs and solve challenging technical problems Collaborate with the Quality Analyst team on test automation...
support (Windows, Mac OS) Ticketing and help desk systems (JIRA, ServiceNow) Hardware and software troubleshooting SLA..., troubleshoots, and maintains network devices (e.g., routers, switches, firewalls) and ensures secure remote access (VPN, remote...
oversight, direction and higher level support to PC Tech Analyst and the Help Desk staff. Will also conduct research on desktop..._fields.Remote-No custom_fields.ReIndex-1 custom_fields.test123-test123 custom_fields.FeedName-LP-Taleo-feed-Test custom...
Powers Health is hiring an Epic QA/Reporting Application Analyst! This position is primarily remote but must be able... or an upgrade. They act as a second level of support and an extension of the help desk as part of the day-to-day support duties. The...
, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve... languages. Position Summary As the Information Governance (IG) Compliance Audit Steward, you will help with the execution...
). This is much more than a help desk position. CSA will support a high-functioning government team by serving as the point-person for new... of experience in help desk or customer service and support within the technology space Customer facing communication skills...