Job Title: Field Operations Manager Department: Customer Finance Reporting line: Head of Customer Finance... of our customers' loans. The Field Operations Manager supports the Head of Customer Finance in the execution of the field strategy...
Brief Description Job Purpose Statement: Reporting to the Head of Customer Experience and Loyalty, the ideal... and implement feedback collection mechanisms for all ground and digital service/products including third party ground service...
Head of Customer Experience and Loyalty, the ideal candidate will be accountable for the implementation of the Quality... and industry best practice. Detailed Description Design and implement feedback collection mechanisms for all ground and digital...
Statement: Reporting to the Head of Customer Experience and Loyalty, the ideal candidate will be accountable for the... mechanisms for all ground and digital service/products including third party ground service providers Analyze customer feedback...
. Prompt service delivery at the customer service front office desk. Ensures that customer queries in the branch / head... Servicing of all businesses that originate from all the digital platforms (Onboarding & servicing platforms including...
. Prompt service delivery at the customer service front office desk. Ensures that customer queries in the branch / head... Servicing of all businesses that originate from all the digital platforms (Onboarding & servicing platforms including...
cloud adoption, digital transformation, and modernisation initiatives. Identify opportunities for automation, AI, and data... and digital initiatives. Support Agile and DevOps delivery teams in adopting modern architecture patterns (e.g., microservices...
, guidance and services to support countries’ digital objectives. The role covers a broad spectrum of IT Services for those using... of digital technologies, it forms an integral part in delivering agreed local and global plans making it a key liaison role...
delivery at the customer service front office desk. Ensures that customer queries in the branch / head-quarters are handled... that originate from all the digital platforms (Onboarding & servicing platforms including but not limited to DigiTrust Micro-site...
cloud adoption, digital transformation, and modernisation initiatives. Identify opportunities for automation, AI, and data... and digital initiatives. Support Agile and DevOps delivery teams in adopting modern architecture patterns (e.g., microservices...
Job Title: Quality Assurance Officer Department: Customer Experience Reporting line: Head of Customer... Good knowledge of MS Office Good knowledge of new products on the market in the area of marketing (including digital...
Job Title: Software Quality Assurance Lead Department: Digital Reporting line: Head of Software Engineering...
stakeholders e.g. Equity Group Foundation, Equity Afia Onboarding and training customers on digital platforms Activation... and regions Update and advise the Segment Head- Personal Banking on progress of signing and onboarding of various schemes...
. With our head office in Nairobi and subsidiary support office in Rwanda, Tanzania, Uganda, Ethiopia, DRC and Zambia General...: Experience with digital transformation and innovation in financial services. Familiarity with emerging technologies...
across the organization Task description: Under the direct supervision of the Head of the News and Media Unit, the... media engagement for UNEP digital campaigns Identify opportunities for media interviews for UNEP spokespeople; Monitor the...
) instructors in creating/developing and updating electronic/digital content. DUTIES AND RESPONSIBILITIES: Production... of multimedia digital assets to support online learning. Train users on use and development of multimedia content. Ensure seamless...
, Ride-Hailing, Retail and Remittances. OUR STORY Since our founding in 2003, Cellulant has evolved from a digital... landscape. We began selling ringtones as a digital content business and quickly realised the need for a more streamlined way...
Cellulant is a digital payments business. We run an ecosystem of consumers, merchants and banks in which we facilitate..., and digital content. We are currently serving merchants and banks across 10 countries, and a wide set of industries...
looking for a creative and detail-oriented Graphic Designer to join our team. As a junior member of our design team, you’ll support the Head... of Creative to bring innovative ideas to life through visual storytelling, creating stunning designs for both digital and print...
and detail-oriented Graphic Designer to join our team. As a junior member of our design team, you'll support the Head of Creative... to bring innovative ideas to life through visual storytelling, creating stunning designs for both digital and print mediums...