Job Description We are working with an exciting brand whom are looking for an experienced Head of Customer Experience..., organised, high calibre and dedicated to delivering a great customer journey - We need someone whom has a wealth of experience...
Head of Customer Experience Travel Marketplace Up to £90,000 London (Hybrid) Pivotal are proud to be working... with a leading travel marketplace who are seeking a Head of Customer Experience for their London office. As the Head of Customer...
Logistics Experience Head for the UK & EU, you will be responsible for enhancing the logistics experience for both buyers... efficiency. 2. Customer Experience & Logistics Strategy - Set targets and define strategies to optimize Estimated Delivery...
Job Description: Joining Sainsbury's as an End-to-End Customer Experience Specialist means being part of a dynamic... undergoing significant transformation, you will have the chance to drive customer experience improvements and contribute to the...
Senior Customer Experience Strategy Director, Client Leads and Head of Bewonder* Qualities & personal attributes... are recruiting for a Customer Experience Strategy Associate to join the creative consultancy at this exciting time. This role...
a Product and Customer Experience Lead role into their growing team in London. This role is hybrid. Key responsibilities... for the Product and Customer Experience Lead: Product Ownership: Develop and implement a product roadmap designed to meet...
-to-end customer experience and drive sustainable value for the bank. What you’ll do Join us for an enriching one-day...Fast track your career at our Insight Experience for Black Heritage Talent. Do you want to learn more about Commercial...
. This is a critical leadership and SME role in the Customer Outcomes Department. You will work closely with all areas of the Bank... to support the development of the Bank's customer outcome reporting, through both ongoing MI and production of the annual...
Head of Customer Services and Banking Operations Location: London Employment Type: Permanent, full-time position... We are seeking a highly experienced Head of Customer Services and Banking Operations to lead and manage our Customer Services...
We are actively seeking an experienced and dedicated Head of Customer Service to join a leading firm. The ideal... services firm A successful 'Head of Customer Service' should have: A degree or relevant qualification in Business...
and experienced Head of Customer Support Operations to lead our Tier 1 customer support operations across four global BPOs in Ghana... Operation and Customer Experience, Key Responsibilities 1. Operational Leadership Oversee Tier 1 ticket handling (voice...
We are searching for a dedicated and experienced Head of Customer Service to join a telecommunications company based... knowledge of industry trends and best practices in customer service Represent the company at industry events and forums Head...
to join us in a new role, as Head of Customer Insight, where you will lead the development and execution of our customer insight strategy... to occasionally travel for research (UK, US, Germany). What We Are Looking For Strong experience in customer insights or research...
a talented and pragmatic Head of Customer Success from B2B Events or B2B media/marketing who can execute account strategy... early Friday finishes and 25 days holiday plus bank holidays. As Head of Customer Success, you will work closely with the...
Experience teams. This role is pivotal in delivering exceptional customer service, ensuring trust with partners, and enhancing... tirelessly to exceed them is second nature to you. Essential skills Proven experience in operations management, customer...
. This is a critical leadership role in the Customer Outcomes Department. You will support the development and delivery of the Bank...'s strategy to lead the way in inclusive digital banking by ensuring every customer with additional needs is supported, valued...
from you if you have… Experience building a customer success organization in a high growth environment, ideally a B2B SaaS startup / scale up / PLG.... Join the rocket ship while it's taking off! 🚀 About The Role... Reporting to the VP of Customer Success, your key focus...
. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing-offers marketers a single platform... base. Qualifications: True love for customers 10+ years of experience in a Customer Success and/or Professional...
/benchmarking & local needs. Identify and influence technical process improvements across platforms, with customer experience... across BA Experience. About you: I AM: Head Office Based Level 4 MY CORE KPIS ARE: BA Pulse survey BA Turnover BA...
L'Oréal Luxe Consumer Experience Manager London I am the Consumer Experience Manager. I am responsible... for delivering a world-class O+O consumer experience at all touchpoints based on the O+O strategy. I am responsible for converting...