and Planning Ensure each service period achieves 95% result upon Mystery guest Audit In conjunction with the Executive Chef co... standards and the development thereof. Monitoring, Reporting and Resolving of guest complaints and providing guest feedback...
currencies, credit cards and cash in accordance with the hotel’s credit policy. Dealing with all guest queries regarding... bookings, in-house queries, payments and after departure services. Ensure Team Members have current knowledge of all room...
/ guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent knowledge and good... Reservations Manager on sales potential and any development on the agent relationship for all bookings. Continuous communication...
and functional environment for guests and employees. Responsibilities: Assist the Estate Manager in maintaining every aspect...: Address guest issues and complaints promptly and professionally. Ensure all guest expectations are consistently exceeded...
/ guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent knowledge and good... is based in Cape Town. Responsibilities: Liaise with the Reservations Manager on sales potential and any development on the...
therapies when operationally required KEY PERFORMANCE INDICATORS: * Guest services & reception Spa operational support (help... + days off in the week REPORT TO: Spa Manager SALARY & COMPANY BENEFITS R8,000 Gross per month before any benefits...
, requests and inform relevant department Collate all end of day guest documents (Departure form) and scan into the server... with making reservations, and update guest feedback spreadsheet. Maintain Vehicle logbook. Scan and email conference feedback...
therapies when operationally required KEY PERFORMANCE INDICATORS: * Guest services & reception Spa operational support (help... + days off in the week REPORT TO: Spa Manager SALARY & COMPANY BENEFITS R8,000 Gross per month before any benefits...
, requests and inform relevant department Collate all end of day guest documents (Departure form) and scan into the server... with making reservations, and update guest feedback spreadsheet. Maintain Vehicle logbook. Scan and email conference feedback...
therapies when operationally required KEY PERFORMANCE INDICATORS: * Guest services & reception Spa operational support (help... per month + days off in the week REPORT TO: Spa Manager SALARY & COMPANY BENEFITS R8,000 Gross per month before any...
with hotel industry practices and experience in Guest Services, preferably in the hospitality industry is a plus.Your roles...Night Auditor - Cape TownFull job descriptionAbout the Role:Are you skilled in delivering exceptional guest service...
& MS Office KPI: Conduct Spa tours Digital communication with guests Guest preparation for services Attend... STARTING DATE: A.S.A.P / 01 December 2024 REPORTS to: Spa Director / Spa Manager TRADING HOURS & SHIFTS: Monday - Sunday...
communication, guest service and time management skillsProficiency in using office equipment (e.g., phone systems, printers... hoc requests from your manager or senior management.What We Offer:A dynamic work environment where you can make a tangible...
& MS Office KPI: Conduct Spa tours Digital communication with guests Guest preparation for services Attend... DATE: A.S.A.P / 01 December 2024 REPORTS to: Spa Director / Spa Manager TRADING HOURS & SHIFTS: Monday - Sunday including...
and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether... Reservations Team ensure we match the guest’s needs by promoting and selling the benefits and features of the hotel, whilst...
conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean... related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow company and department safety...
the status quo! #BELIMITLESS" Job Description Scope of Position Under the business supervision of the General Manager... with General Manager. The Financial Controller and the General Manager are jointly responsible for achieving optimal operating...
the status quo! #BELIMITLESS" Job Description Scope of Position Under the business supervision of the General Manager... with General Manager. The Financial Controller and the General Manager are jointly responsible for achieving optimal operating...
and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether... Reservations Team ensure we match the guest’s needs by promoting and selling the benefits and features of the hotel, whilst...
communication, guest service and time management skillsProficiency in using office equipment (e.g., phone systems, printers... hoc requests from your manager or senior management.What We Offer:A dynamic work environment where you can make a tangible...