2016 Travel+Leisure Best Top 5 Hotels in Hong Kong Responsibilities Assist Front Office Manager to plan, organize... and coordinate the daily activities of the Front Office to ensure an efficient and profitable operation that optimize guest...
of Team Ascott! Key Responsibilities Lead guest service staff to provide effective and satisfying service to customers, so... as to achieve the standards of Ascott. To ensure the full implementation of guest service and "crisis management" policies...
. ONYX operates four diverse yet complementary brands - the luxury Saffron, the full-service Amari the select-service OZO... with TMS/Product system Regular coaching of Coordinator, Guest Services Assist to check room preparations prior to check...
Job Description: POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room... all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify...
. We are looking for a Front Office Manager based at Island Shangri-La, Hong Kong! As a Front Office Manager, we rely on you to: Monitors the... Manage all aspects of the front desk to ensure the highest standard of guest service is extended to all the guests; provide...
. We are looking for a Front Office Manager based at Island Shangri-La, Hong Kong! As a Front Office Manager, we rely on you to: Monitors the... Manage all aspects of the front desk to ensure the highest standard of guest service is extended to all the guests; provide...
where possible. Follow up any outstanding issues and make sure service recovery is provided Review guest feedback from different platforms... Initiates the implementation of new Front Office Standards & Procedures in keeping with brand direction Conduct development...
or she is also required to deploy sufficient manning and adequate training for the Front Office team members to ensure quality customer service; Make... Director of Rooms, the incumbent would be responsible for various Front Office sections including front desk, club floor...
and ensuring that all tasks are completed up to standards Carry out other duties directed by Director of Front Office... experience in hotel front office at least 1 year at managerial position Analytical skills a must combined with creativity...
: Job Descriptions Responsible for providing customer services to the guests Service scopes include monitoring and implement the daily operations... of hotel Handling guests' check-in check-out, reservation, telephone answering and transfer Handling guest enquiries...
will appeal to business and leisure travelers who desire a unique, high end product and associated service levels. The Hotel.... Job Description: Well groomed and positive attitude Handle guest check-in/ check-out Provide various information to the guests regarding...
to Front Office Manager, the position is responsible for the operation and performance of the Front Office Department... and maintains the standard of services and provide overall supervision to Front Desk Act as shift in-charge and handle guest...
and orderly operation of the Hotel Manage the daily operation of the Front Office Department and maintain the high standard... emergencies and complaints in accordance with hotel policies Supervise the Front Office team and provide on-the-job training...
efficient and quality front line guest services at all time To maintain comments and complaints relating to service standards... and take any necessary action Requirements: 3-5 years’ experience in front office / guest services or related discipline including...
." Job Responsibilities Ensure a smooth and efficient operation of Front Office Supervise Front Office team to ensure smooth operations... and maintain high service standards to enhance guest satisfaction Handle guest complaints and comments to ensure guest...
-active hospitality professionals to join our team. Minimum 4 years supervisory experience in Front Office operation Mature...Harbour Plaza Resort City is a mega-hotel with 1,102 guest rooms & suites beside the tranquil 2 million sq.ft. Tin Shui...
in Hospitality Management or related disciplines or above At least 5 years supervisory experience in Front Office operation... Excellent skills in guest relations and crisis management Strong organization and leadership skills Excellent command...
Industry of which at least 2 years' experience in supervisory level Service-oriented with sound knowledge in Front Office... dimension of comfort. Dorsett Wanchai, Hong Kong carves a niche for itself with its excellent customer service and product...
of the shift Spend time in Front Office areas during peak periods to ensure that the area is managed well by the respective... Requirements: Minimum 6 years of Front Office working experience in an international hotel environment and 2 years in Duty...
This role manages the Guest Experience team to provide exceptional service for all our guests and internal team members... a Senior Guest Experience Manager is all about! Here's the quick lowdown on what you'll do day-to-day: Welcome designated...