Job Description: POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via... telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up...
for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon... Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) Ability to participate...
, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver... to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move...
, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver... and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the...
, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver... and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the...
, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver... and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the...
service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include... an efficient and courteous manner. Answer guest inquires about hotel service facilities and hours of operation. Answer inquiries...
with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process... of our Medallia scores. Maintain Four Diamond Standards of guest service Proper phone etiquette; answering the phone with a smile in...
service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include... an efficient and courteous manner. Answer guest inquires about hotel service facilities and hours of operation. Answer inquiries...
with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process... of our Medallia scores. Maintain Four Diamond Standards of guest service Proper phone etiquette; answering the phone with a smile in...
guest check-ins and check-outs according to Omni’s Moments of Service and Standard Operating Procedures. Empathetically... pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect...
guest check-ins and check-outs according to Omni’s Moments of Service and Standard Operating Procedures. Empathetically... pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect...
, and when guest traffic slows, you always find other work to be done. Practical and approachable, you take pride in... a well-groomed appearance while working in an upscale environment. WHAT YOU DO You welcome every guest to the hotel with a smile...
solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations... a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards...
and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows... and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service...
, individuals with a passion for hospitality and a commitment to superior guest service. Experience with Micros, high volume... guest service. Experience with Micros, high volume, and/or extensive cocktail training are all beneficial...
Service Agent · May be required to make management decisions in manager’s absence · All other duties as assigned..., including guest records, with a high degree of integrity · Makes daily deposits (as applicable) · Verifies room charges...
service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing... provides guidance and leadership as the lead Front Office Agent ensuring consistent quality customer service is delivered...
while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He... quickly and accurately. Must be able to work well in stressful high pressure situations including ability to handle guest...
while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He... guest objections and disputes to satisfactory results. Must be able to show initiative in job performance including...