, recognition, hiring, training, and succession planning. Corrective Maintenance Manage guest and internal department requests..., ensuring prompt and accurate closure. Manage guest services within assigned department(s) according to company's core service...
meetings with staff are carried out and review all information pertinent to the day's business Respond to guest comments..., performance feedback, recognition, mutual respect and staff satisfaction Monitor guest reactions and confer frequently...
To design and develop engaging programs, events, and activities to enhance the guest experience To coordinate with various... guest experience To oversee the logistics and execution of programs, ensuring all aspects run smoothly and efficiently...
and Operational Excellence Recommend new ideas to enhance guest experience and revenue generation Collect and update all guest... pertaining to guest’s negative feedback and manages the complaint efficiently to maximize guest satisfaction and communicate...
school education with O Level passes; Diploma in any field is an advantage. Experience Minimum 1 year in a guest service... for Guest checks as either used or unused. Complete required paperwork when handling comps, coupons and room charges. Pre...
at all times. Be familiar with all operation services/features and local attractions/activities to respond accurately to any guest... inquiry. Report guest opportunities to Superiors following the instant pacification procedures and ensuring guest...
school education with ‘O’ Level passes; Diploma in any field is an advantage Experience • Minimum 1 year in a guest service... / guest contact roles, preferably in a hospitality organization Other Prerequisites • Possess food hygiene and safety...
attitude towards each Guest. Handle politely and channel all telephone messages received and handle reservations. Direct... & Certification Diploma/Degree in hospitality or related field preferred Experience Minimum 1 year at supervisory level...
and departure experience, and to ensure a positive wellness experience for guests. Innovate new ideas to enhance guest experience... and revenue generation. Manage guest experience consistently according to MBS service standards, brand attributes and compliance...
everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience... and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement. Disney...
as laid down by Accor and the Hotel to achieve the highest levels of uniformity and guest service Directly report to the... for follow-up action Qualifications Proven 3-5 years experience as a Security Officer Knowledge of legal guidelines...
Job Description: Your day-to-day Guest Experience: Answering of both incoming and outgoing phone calls Giving... constantly on local knowledge to improve the guest experience. Promote the Holiday Inn Express 'one team approach' and reliable...
-class service by actively leading the team delivering the guest experience, including bartending regularly and always being..., to ensure that guest satisfaction is monitored and where appropriate, rectified throughout their meal experience To complete...
brigade to deliver an excellent Guest and Member experience. He would also be required to manage food cost controls.... From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every...
of appropriate guest speakers, engagement activities, liaison with stakeholders and the overall management control of logistics... with a minimum of 15 years of relevant experience Strong leadership profile with excellent interpersonal skills across organisational...
. Create an effortless experience and build raving brand fans by answering questions about property facilities, services... care requests. This role will identify guest reservation needs and follow sales techniques to maximize revenue. Ensure...
. Previous eCommerce, ticketing, or guest-facing service industry experience *If you don't have all the qualifications listed... review our candidate privacy statement here: ABOUT accesso: Our team is on a mission to improve the guest experience...
and manage special projects or tasks assigned by superior deep cleaning tasks and special projects Respond to guest complaints..., special requests and ensure corrective action is taken to achieve complete guest satisfaction. Control expenses and minimize...
for delivering outstanding service to our guests, ensuring a pleasant and memorable dining or drinking experience. Your role... customer service throughout the guest's dining journey, ensuring they feel welcome, comfortable, and thoroughly attended...
of invitations, speakers, food/ drink, guest lists, etc. with internal and external parties. Manage donor/ prospect records... and database. Qualifications At least a Bachelor's degree. Fundraising experience in a non-profit organisation or education...