support team that delivers first-rate customer service across the Tricentis organization! We are seeking a dynamic... on operational excellence, service quality, and customer satisfaction. You will drive continuous improvement in support operations...
to build, transform, and scale their operations. Our mission is to provide talented global teams, strategic expertise... of contact for our German-speaking customers, ensuring they receive exceptional support and service. You will address inquiries...
support team that delivers first-rate customer service across the Tricentis organization! We are seeking a dynamic... on operational excellence, service quality, and customer satisfaction. You will drive continuous improvement in support operations...
the adoption of global health data standards, and facilitate system integration to improve data-driven healthcare delivery... support to the Ministry of Health and key stakeholders as they aim to harness digital health to improve health service...
Operations Deal Desk team to provision customer licenses and to review sales deals, including upgrades, downgrades, and new... level of customer service Run daily check deposits Process customer credit card payments as needed Oversee the full...
Excellent attention to detail Excellent Time Management - adhering to SLA's Nice to have: ITIL service desk experience... us to give our clients clarity-not just answers-in all areas of business. We embrace diverse backgrounds and global perspectives...
Create actionable tickets and incidents within service desk tools, engaging with business and technology stakeholders... Management Analyst(s) this role as 'Threat & Vulnerability Analyst' will support the Global IP Security program. This role...
, collaboration tools, and RepRisk internal tools. Triage tickets that get created in Jira Service Desk and collaborate with IT/non...Company Description About Us RepRisk is the world’s most respected Data as a Service (DaaS) company...
controls. Global Service Desk Engineer Provide 24x7 first-line support to Trend Micro globally through phone, chat..., and email. You'll have the exciting opportunity to collaborate with global teams, offering remote support for internal IT services...
Excellent attention to detail Excellent Time Management - adhering to SLA's Nice to have: ITIL service desk experience... us to give our clients clarity-not just answers-in all areas of business. We embrace diverse backgrounds and global perspectives...
technical experts. Receives escalated major incidents (P1 / P2) from the Global Service Desk (GSD). Reviews the incident... tools for Incident Management .What we are looking for: Minimum 3+ years in a Service Desk as analyst or lead. (GNOC...
by assisting Clients, Client Service, Middle Office & Help Desk Anticipate escalation prone scenarios and manage them pro-actively... for Securities Services clients/users. You will liaison with internal and external stakeholders that includes Clients, Client Service...
satisfaction by providing timely response and resolution to contacts made to the Service Desk from different support channels... we offer our regional Key accounts Incident resolution and recovery Accurately log all Service Desk tickets using the defined tracking...
their operations. Our mission is to provide talented global teams, strategic expertise, and seamlessly integrated technology to extend... and service. You will address inquiries, resolve issues, and enhance the overall user experience by delivering prompt...
support or related roles, with at least 1 year in an IT service desk or customer-facing IT team Strong customer service...), to support a 24/7 IT service desk. Personal competencies Quick learner Strong team player Ability to work effectively...
support or related roles, with at least 1 year in an IT service desk or customer-facing IT team Strong customer service... a 24/7 IT service desk. Personal competencies Quick learner Strong team player Ability to work effectively...
About AvePoint Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going... across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint's global channel partner program includes...
Who are we At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding... to other stakeholders: sales/pre-sales, service bureau operations, project delivery and Support. Key Areas of Responsibility Pricing...
them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55... activities, processing incoming statements received from clients, raising issues with the trading desk, agreeing settlements...
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The... solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide...