AI platforms (e.g., Amazon Lex, IBM Watson) and CCaaS platforms (e.g., Genesys, Amazon Connect, RingCX ) is a plus. Experience...
AI platforms (e.g., Amazon Lex, IBM Watson) and CCaaS platforms (e.g., Genesys, Amazon Connect, RingCX ) is a plus. Experience...
AI platforms (e.g., Amazon Lex, IBM Watson) and CCaaS platforms (e.g., Genesys, Amazon Connect, RingCX ) is a plus. Experience...
AI platforms (e.g., Amazon Lex, IBM Watson) and CCaaS platforms (e.g., Genesys, Amazon Connect, RingCX ) is a plus. Experience...
AI platforms (e.g., Amazon Lex, IBM Watson) and CCaaS platforms (e.g., Genesys, Amazon Connect, RingCX ) is a plus. Experience...
AI platforms (e.g., Amazon Lex, IBM Watson) and CCaaS platforms (e.g., Genesys, Amazon Connect, RingCX ) is a plus. Experience...
AI platforms (e.g., Amazon Lex, IBM Watson) and CCaaS platforms (e.g., Genesys, Amazon Connect, RingCX ) is a plus. Experience...
AI platforms (e.g., Amazon Lex, IBM Watson) and CCaaS platforms (e.g., Genesys, Amazon Connect, RingCX ) is a plus. Experience...
AI platforms (e.g., Amazon Lex, IBM Watson) and CCaaS platforms (e.g., Genesys, Amazon Connect, RingCX ) is a plus. Experience...
AI platforms (e.g., Amazon Lex, IBM Watson) and CCaaS platforms (e.g., Genesys, Amazon Connect, RingCX ) is a plus. Experience...
AI platforms (e.g., Amazon Lex, IBM Watson) and CCaaS platforms (e.g., Genesys, Amazon Connect, RingCX ) is a plus. Experience...
AI platforms (e.g., Amazon Lex, IBM Watson) and CCaaS platforms (e.g., Genesys, Amazon Connect, RingCX ) is a plus. Experience...
AI platforms (e.g., Amazon Lex, IBM Watson) and CCaaS platforms (e.g., Genesys, Amazon Connect, RingCX ) is a plus. Experience...
AI platforms (e.g., Amazon Lex, IBM Watson) and CCaaS platforms (e.g., Genesys, Amazon Connect, RingCX ) is a plus. Experience...
operations. The role focuses heavily on the Genesys Engage ecosystem, with increasing involvement in Genesys Cloud CX as part...: - Provide hands-on guidance and architectural oversight, particularly related to Genesys Engage and Cloud CX hybrid deployments...
sales experience) Preferred to be familiar with Genesys/Interactive Intelligence Supervisory experience preferred...
center software (e.g. Genesys, Five9, etc.) Advanced in MS Excel/Access. Mr. Cooper Group is an Equal Opportunity...
management and milestone tracking Contact Center or CRM vendor application experience desirable (e.g. Salesforce/Genesys) The...
related to call centers (Genesys experience preferred) Experience supporting technology in the executive environment...
, Tableau, SharePoint, and Microsoft Teams is preferred. Experience leading Genesys or Microsoft Dynamics projects...