alike. The Guest Service Agent greets and registers guests, providing prompt and courteous service. He / she checks guests... hotel’s services. What will I be doing? As the Guest Service Agent, you will be responsible for performing the following...
alike. The Guest Service Agent greets and registers guests, providing prompt and courteous service. He / she checks guests... hotel’s services. What will I be doing? As the Guest Service Agent, you will be responsible for performing the following...
service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore...
. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written...
all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities...
1. 根据预订优质快速的为客人办理入住手续，确认相关信息，如:房价，人数等，依客人喜好予以排房。 2. 向客人介绍酒店各种宣传促销活动及推销希尔顿荣誉客会给非会员，吸引新会员的加入。 3. 指引去房间的方向并解释房卡的使用方法，向客人分发礼物等。 4. 确保入住期间的各项需求能有效满足，帮助客人办理外币兑换及结帐手续。接收现金，信用卡，旅行支票，公司或第三方付费等付款方式。 5. 热情友好的问候客人，对客人的合理需求予以积极恰当的回应。准确提供各种信息如：酒店营业场所...