We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every... of Microsoft Office and reservation management systems 1 year of experience in the hospitality industry as a hotel front desk...
Description : · Anticipates and responds to guests in a friendly and positive manner · Responsible for providing the highest level of service · Process check-ins and check-outs, verify billing, create reservations, and process special...
with vendors and clients. Serve as the front-line communicator for customer and vendor disputes. Handle such complaints... including special customer requests, documentation of agent specials, the assignment of special authorization numbers, ship...