an important role in the Bank’s Three Lines of Defense Framework, providing First Line of Defense for the Enterprise portfolio... on all technology risk domains, including Cyber Security, Data Privacy, Software Lifecycle Management, Patch and Vulnerability...
What success looks like in this role: 'Responsible for providing the first-line of post-sales telephone technical... Responsibilities • 2nd Level telephone contact support • Respond to and resolve customer requests, in relation to software, hardware...