Summary We are seeking a detail-oriented and proactive Financial Technical Account Manager to join our team. This role... serves as the primary liaison between our clients and internal teams, providing technical support and financial expertise...
Position Summary: The Operations Manager oversees the daily performance of call center supervisors... indicators and develop improvement needs. Coordinates with leadership to interface with client and handle account management...
Job Functions: Incident Management role is to assist the Technical Service team to oversee all cases that requires.... Monitor financial activities, performance, and documentation. Manage and review business operations. Develop and implement...
, reporting to the Workforce Manager. The specialist develops queue and overhead forecasts for long and short term planning. The... are made to ensure minimum impact on consistent delivery of service level. To understand key metrics and financial drivers...