and/or B2B) that can include various service types e.g. pre sales, post sales, billing and support, as per LOB (SOW... understanding and adherence to policies, procedures and company programs. Supervise and monitor agent attendance, performance...
and/or B2B) that can include various service types e.g. pre sales, post sales, billing and support, as per LOB (SOW... understanding and adherence to policies, procedures and company programs. Supervise and monitor agent attendance, performance...