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Keywords: Escalations Team Lead (Hybrid), Location: Chicago, IL

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Senior Escalation Manager

escalations, ensuring proper investigation, communication, and resolution throughout the escalation lifecycle Lead cross... improvement, reliability, and resiliency Coach and mentor team members on identifying and resolving early escalations WHO...

Company: Braze
Location: Chicago, IL
Posted Date: 04 Apr 2025

Customer Service Team Lead

Customer Service Team Lead FLSA Status: Non-Exempt Annual Salary: $65,000 to $75,000 USD Work Location: Hybrid... of the situation. Lead a team of customer service representatives, providing guidance, support, and training...

Company: Mixam
Location: Chicago, IL
Posted Date: 03 Apr 2025
Salary: $40000 - 65000 per year

Supervisor, Member Care - Hybrid

and develop assigned contact center team in order to achieve individual, team and organizational goals Lead the hiring...Job description: The Supervisor role will lead and coach employees through the day-to-day operational...

Location: Chicago, IL
Posted Date: 27 Feb 2025

Supervisor, Member Care - Hybrid

and develop assigned contact center team in order to achieve individual, team and organizational goals Lead the hiring...The Supervisor role will lead and coach employees through the day-to-day operational responsibilities of a contact...

Location: Chicago, IL
Posted Date: 26 Feb 2025

Supervisor, Sales Support - Hybrid

individual loan officer and the mortgage lending team goals. Assist in resolving complex customer issues and escalations... constructive feedback. Plan, oversee and lead the work of the team to meet functional and individual operational objectives...

Location: Chicago, IL
Posted Date: 16 Feb 2025

Supervisor, Sales Support - Hybrid

mortgage lending team goals. Assist in resolving complex customer issues and escalations. Oversee daily operations of the... and lead the work of the team to meet functional and individual operational objectives and goals. Coach, mentor, and develop...

Location: Chicago, IL
Posted Date: 16 Feb 2025

Partner Programs Lead, Global Partner Engineering & Operations (PE&O)

. The PE&O team comprises a hybrid mix of business and technical professionals focused on operational execution... an experienced and strategic Partner Programs Lead to oversee a team of Program Managers and Operational Specialists within the...

Company: Stripe
Location: Chicago, IL
Posted Date: 22 Feb 2025

Manager, Data Partnerships

to resolve escalations and provide a seamless customer experience. Collaborate with the Product team to advocate for necessary...At Tempus, we are committed to fostering a customer service culture rooted in servant-based leadership. Our team...

Company: Tempus
Location: Chicago, IL
Posted Date: 04 Apr 2025

Global Collections Director

country. Manage escalations and complex collection cases, including dispute resolution and customer negotiations. Team... opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team...

Company: TransUnion
Location: Chicago, IL
Posted Date: 20 Mar 2025
Salary: $150100 - 225000 per year

Enterprise Risk Management Program Manager

Enterprise Risk Program Manager, you will be part of the Global Regulatory Affairs Portfolio and Program Management team, working... activities required by the Program Management Office, including standing status reporting, schedule and run of execution team...

Company: Northern Trust
Location: Chicago, IL
Posted Date: 19 Mar 2025
Salary: $114700 - 194900 per year

Technical Success Manager, Research

effectiveness of our team and the information available to our clients Manage end-to-end research requests by overseeing discovery... timely responses and effective follow-through on issues and escalations to build long-term partnerships Work closely...

Company: Qualtrics
Location: Chicago, IL
Posted Date: 15 Mar 2025
Salary: $91500 - 98500 per year

Senior Edge Value Manager

to a growing knowledge network of best practices and methodologies that improve the effectiveness of our team and the information... polished communication with clients, ensuring timely responses and effective follow-through on issues and escalations to build...

Company: Qualtrics
Location: Chicago, IL
Posted Date: 15 Mar 2025
Salary: $117500 - 125500 per year

Director of Security, Compliance, & IT

feedback and execute Radical Candor as needed. Team Building & Leadership; The ability to build and lead high-performing... Leave Hybrid work schedule - In office 3 times a week Generous time off and paid company holidays Fresh fruit, snacks...

Company: BigTime Software
Location: Chicago, IL
Posted Date: 14 Mar 2025
Salary: $160000 - 200000 per year

Senior Technical Success Manager, Research

effectiveness of our team and the information available to our clients Manage end-to-end research requests by overseeing discovery... timely responses and effective follow-through on issues and escalations to build long-term partnerships Work closely...

Company: Qualtrics
Location: Chicago, IL
Posted Date: 14 Mar 2025
Salary: $117500 - 125500 per year

Global Customer Success Manager

flexibility to do it in their own way. The Team and Role: You will be joining the Global Sales team to deliver business.... These are the behaviors and values you’ll need for success at Logitech. In this role, you will: Lead and manage the post...

Company: Logitech
Location: Chicago, IL
Posted Date: 07 Mar 2025

Edge Value Manager

on issues and escalations to build long-term partnerships Work closely with Edge Account Executives and Delivery teams to build... account strategies, accelerate growth, and ensure recommended solutions lead to impactful insights Develop educational...

Company: Qualtrics
Location: Chicago, IL
Posted Date: 06 Mar 2025
Salary: $91500 - 99500 per year

Senior Global Payroll Director

issue resolution model to handle payroll escalations effectively. Drive accountability for process outcomes, including.... Conduct periodic reviews and audits to mitigate risks and ensure process integrity. Leadership & Change Management Lead...

Company: TransUnion
Location: Chicago, IL
Posted Date: 20 Feb 2025
Salary: $166800 - 250000 per year