experiences, and identity and access management. We are seeking an experienced and proactive Escalations Manager... to continuous improvement efforts. KEY RESPONSIBILITIES: Act as the primary point of contact for all customer escalations...
. Come join us! Available Location: Sydney, Australia What you'll do The Manager of Escalation Engineering will manage a highly technical Escalation... as an escalation point and owner for many escalations per month: isolates, replicates and resolves problems while making the product...
for customer success, ensuring that escalations, feedback loops and product signals are effectively leveraged to influence product...
helping drivers stay on the road by optimizing vehicle utilization and reducing costs. About the role As a Manager... - Service Controller, you’ll oversee repair authorizations, manage escalations, and optimize fleet utilization for a large...
as Customer Success Manager to join our team and help our customers thrive. The Customer Success Manager at Finmo is responsible... to prevent issues before they arise. Address any escalations or challenges. Customer Advocacy: Act as the voice of the customer...
. As our Major Incident and Problem Manager reporting to the Head of Operations Support, you will be responsible for managing major... track record in managing escalations with defined operational procedures. 5+ years' verifiable experience in an IT Service...
at ConnectWise! General Summary: The Manager of Software Support is responsible for leading a global team of entry level... as the first level of escalations for partners with concerns about support, installation, education, or consulting delivery...
Bumble Inc. is looking for a Critical Response Manager to join our Trust Operations team. We are seeking a highly..., physical and sexual violence, trafficking, terrorism, and others Respond to urgent escalations related to government, law...
a cause that matters to you. About you: You're a dynamic and experienced Account Manager, responsible for nurturing... and escalations - driving satisfaction and retention. In this key role, you'll also focus on finding new business and cross-selling...
outcomes faster with technology that does more. As a Cloud Solution Architect Manager in our Specialised CSA team... customer success. As a Cloud Solution Architect Manager, you will lead a team who enable customers to achieve their outcomes...
to Work for the seventh year in a row! The Customer Success Manager (CSM) at LogicMonitor plays a pivotal role in ensuring... primary point of contact for customer escalations. Collaborate with Account Owners, Executives, and cross-functional teams...
. Who you are We are on the hunt for a Senior Project Manager who thrives on meeting and exceeding our customers...-Implementation Support: Oversee support after implementation, manage escalations, and conduct project reviews to enhance our future...
outcomes faster with technology that does more. As a Cloud Solution Architect Manager in our Retail indusry, you will lead... Architect Manager, you will lead a team who enable customers to achieve their outcomes, based on patterns of success...
and technology, to design and deliver great customer experiences at scale. How will I help? As Senior Manager you will lead... programs to deliver customer experience benefits Oversee Governance frameworks including reporting, escalations, risk...
from you! Where do you fit in? We are seeking an experienced and passionate Customer Service Manager to join Home-in and support our customers... team performance and customer experience Skilfully manage complex customer complaints or escalations through coordination...
to our core values as a company and is vital to our success. Job Summary The Australian Eastern Cluster Senior Manager... by advancing our company priorities and maximizing value through effective use of company resources is a must. The Cluster Manager...
Advice and assurance Complex escalations See yourself in our team: Reporting to Executive Manager, FCC - Institutional...Senior Manager, FCC – Commodities, Trade and Carbon (CTC) Do work that matters: The Financial Crime Compliance (FCC...
most challenging goals. About The Role The Business Manager will lead and oversee Client Service Managers (CSMs) and business... across domestic and international markets Resolve escalations and issue management Work collaboratively with other state business...
. Who you are The Senior Services Delivery Manager plays a pivotal role within the Professional Services leadership team... updates and relevant reports on engagement status, resource allocation and usage and any escalations. Act as a trusted...
, bonus leave days and wellness programmes including discounted gym memberships. The Senior Manager Investigative Reporting... and unusual activity escalations, and the submission of Suspicious Matter Reports (SMR) /Suspicious Activity Reports (SAR) to the...