. Assigns incident and user requests to IT staff based on criticality using IT Service Management tools. Determines priority... of service requests with guidance and accurately records them based on impact and urgency. Collaborates with IT staff on issue...
five days a week. Learn more at . Overview: The Deal Desk Analyst will play a key role in managing data entry...A Deal Desk Analyst is an administrative position within the sales department. About Eagle Eye Networks: Eagle Eye...
with help desk software, ticketing systems, or CRM tools is beneficial. ? Soft Skills: ? Strong customer service skills...Position Overview: As a Tier 1 Support Specialist, you will serve as the first point of contact for our customers...