Essential Duties and Responsibilities o Manage and direct the daily activities of the agents, including creative resource planning and implementing call center strategies and operations o Provide operational guidance. Train, coach, monit...
ESSENTIAL DUTIES AND RESPONSIBILITIES ● Conduct quality assurance evaluations (internal audits) for employees to improve the customer experience ● Provide immediate feedback to employees who incur critical error ● Conduct regular feedb...
DUTIES AND RESPONSIBILITIES Provide customer service via chat and email Moderate content in line with platform/community guidelines if needed Identify customer needs, clarify information, research issues, and offer effective solutions ...
Conduct quality assurance evaluations (internal audits) for employees to improve the customer experience Provides immediate feedback to employees who incur critical error Conducts regular feedback to employees regarding their quality au...
ESSENTIAL DUTIES AND RESPONSIBILITIES Must be flexible to handle different types of work such as but not limited to: Content Creation (Social Media Platforms: Instagram, Twitter, and Tiktok) Data entry Lead generation Customer service...
ESSENTIAL DUTIES AND RESPONSIBILITIES Provision for Sales Taxes Identify and assess risks related to VAT compliance in various jurisdictions. Create manual journal entries to provision for potential tax liabilities on the Balance Shee...