Your day to day: 1st Line Operations of Vodafone Network in a multi-vendor environment. Monitors, and maintains... & update NOC processes and procedures; Providing Incident management and technical resolution of 1st line network related...
Your day to day: 1st Line Operations of Vodafone Network in a multi-vendor environment. Monitors, and maintains... of 1st line network related faults and timely escalation to 2nd line when required Dispatches field engineers...
Your day to Day You will Provide 1st Line specific technical services related to live information systems..., you will send these projects for resolution to 1st Line engineers / engineers or to 2nd Line, the higher technical level...