. Customer service and communication expertise. CRM experience (Salesforce preferred). Document and create user-friendly.... Experience with product-based or SaaS companies. Critical thinking abilities and proficiency with Salesforce and Atlassian Jira...
and problem-solving abilities. Customer service and communication expertise. CRM experience (Salesforce preferred). Document... accurate records in Salesforce. Create support documentation, including FAQs and user guides. Monitoring & Reporting Track...
effectively with customers in written and verbal form, maintain accurate time records on our ticket tracking system - Salesforce... in our CRM application - Salesforce Help expand the knowledge base towards self-serving customers by producing relevant...
with customers in written and verbal form, maintain accurate time records on our ticket tracking system - Salesforce Create support... - Salesforce Help expand the knowledge base towards self-serving customers by producing relevant, accurate documentation like FAQs...
About SMS Magic: SMS Magic is a leading cloud-based messaging platform, trusted by businesses worldwide for its..., and email, integrated with CRM platforms such as Salesforce and Zoho. As we continue to grow, we’re looking for motivated and customer...
as a Specialist Software Engineer and play a critical role in shaping our cutting-edge Contact Center Copilot solution. This role... demands knowledge in retrieving and processing data from external systems like Salesforce and SharePoint and integrating it...
Engineer (L1) | Night Shifts - US EST & PST The Product Support Engineer is part of the Global Customer Support Team..., responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer works via...
Engineer (L1) | Night Shifts - US EST & PST The Product Support Engineer is part of the Global Customer Support Team..., responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer works via...
Engineer (L1) | Night Shifts - US EST & PST The Product Support Engineer is part of the Global Customer Support Team..., responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer works via...
Engineer (L1) | Night Shift - US EST & PST The Product Support Engineer is part of the Global Customer Support Team..., responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer works via...
Engineer (L1) | Night Shifts - US EST & PST The Product Support Engineer is part of the Global Customer Support Team..., responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer works via...
Engineer (L1) | Night Shifts - US EST & PST The Product Support Engineer is part of the Global Customer Support Team..., responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer works via...
Engineer (L1) | Night Shift - US EST & PST The Product Support Engineer is part of the Global Customer Support Team..., responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer works via...
Engineer (L1) | Night Shifts - US EST & PST The Product Support Engineer is part of the Global Customer Support Team..., responsible for providing Level 1 support to clients on the Cornerstone OnDemand products. Product Support Engineer works via...