Responsibilities Provide hardware/software break-fix support for business-critical systems across various industries..., and standby support. Perform network maintenance and system upgrades including certificate updates, patches, hot fixes...
in providing technical support for application related issues, performing daily service health monitoring, server maintenance..., recovery and stability aspects of the system. Responsibilities Support and assist in regular server maintainance, system...
and implement long-term solutions. Assist in L2 operational tasks as part of day-to-day support. Escalate critical and unresolved... issues to higher-level support teams and actively follow up until resolution. Regularly report status and progress to the...
The suitable candidate will join a team of engineers and operations specialists in the support of enterprise privileged... and reduce manual work. Provide on-going operations support including management reporting and operations dashboards relating...
Provide technical support to end-users on IT hardware (desktop, laptops, network equipment etc.), software and network related.../customers' IT assets, including hardware warranty, licenses, and contracts. Support IT projects and any other tasks...
Responsible for break-fix support for IT related equipment Support the project manager(s) and sales team in various activities...
Provide technical support to end-users on IT hardware (desktop, laptops, network equipment etc.), software and network related.../customers' IT assets, including hardware warranty, licenses, and contracts. Support IT projects and any other tasks...
Provide technical support to end-users on IT hardware (desktop, laptops, network equipment etc.), software and network related.../customers’ IT assets, including hardware warranty, licenses, and contracts. Support IT projects and any other tasks...
Responsibilities Handle incoming support cases and track using incident tracking software Follow up on support... tickets proactively till closure within the defined SLA Provide level 2 application support to service desk using...
, and applications, ensuring high availability and reliability. Provide guidance, support, and training to mentor junior team members... and accessibility for team members. Collaborate with internal and external parties to support IT projects and initiatives...
, and applications, ensuring high availability and reliability. Provide guidance, support, and training to mentor junior team members... and accessibility for team members. Collaborate with internal and external parties to support IT projects and initiatives...
Provide excellent customer service. Provide IT technical onsite support for end user services problem which includes... identification, diagnosis, rectification and escalation. Support on desktops, notebooks, printers, scanners hardware components...
and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet...
from incident analysis, Code fix, SIT Testing, UAT Test planning (Scope, duration), UAT support for user, Source promotion... fix/deployment Follow Production Support Processes and giving input to strengthen time to time Providing status to leads...
from incident analysis, Code fix, SIT Testing, UAT Test planning (Scope, duration), UAT support for user, Source promotion... fix/deployment Follow Production Support Processes and giving input to strengthen time to time Providing status to leads...
ranging from incident analysis, Code fix, SIT Testing, UAT Test planning (Scope, duration), UAT support for user, Source... role to take forward production issues from analysis to production fix/ deployment. Follow Production Support Processes...
, or equivalent. Minimum 3 years of relevant experience. Experience in system/network/computer support on Windows environment...
Perform application testing and closure of application defects Provide production support to users, handle user queries... Provide application maintenance support & have L2 or L3 Support experience Requirements Minimum Degree/Diploma...
Provide service support and maintenance to end users Ensure timely case closure Maintain and update service report Respond...