JOB SUMMARY: The role of the End User Services System Administrator is to manage systems that are used to manage the... Services group in that respect. Serves as the overall End User Services group coordinator and communicator regarding standards...
using ORIC’s ticketing system. Maintain helpdesk documentation, including FAQ and user guides. Track and report helpdesk... performance metrics. User Training and Support: Perform On-boarding/Off-boarding training. Conduct training sessions for end...