of this role will be to support Oracle's Sales Organization via chat and incident support using Oracle's Service Cloud product.The... but are not limited to: Responsibilities:• Provide chat, email support to resolve user problems with proactive troubleshooting• Follow...
Organization via chat and incident support using Oracle's Service Cloud product. The GSCO Business Analyst will report to the GSCO...: Provide chat, email support to resolve user problems with proactive troubleshooting Follow predefined (as trained) support...
and predictive analytics of domain´s data and provide solutions, including prevention strategies. Identify and implement process... recruiters, made contact about job opportunities, and extended job offers via text message, instant message or chat rooms...
in the process. Visit us at . You Are: We are looking for a talented Python and SQL Developer to join our team... and resolve application issues in a timely manner. Provide technical support to end-users via phone, email, and chat...
/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets... the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver...
Assist clients with account and trading queries through various channels such as email and live chat while adhering to SLA... deadlines; taking ownership of assigned responsibilities Proven experience with process improvement and optimization...
by responding to queries and questions in a timely and effective manner through channels including Email, Live Chat and Social Media.... Achieve this by following our internal process whilst continuously identifying process and product optimization opportunities...
Job Description: In this Role, Your Responsibilities Will Be: Handle/process customer orders, product returns... follow-up with customers on pending actions to support their needs through multiple phone, email, and chat channels. Support...
, training, CRM optimization, process improvement, and employee engagement. A successful candidate will be hard-working, fast... products/programs. Deliver delightful, multi-channel support (primarily written communication via email, SMS, live chat...
and highlight to concerned departments if there are any gaps in the process.- Make continuous effort to improve First time... resolution by contributing to all process improvement initiatives.- Collect intelligence on vendor issue and proactively suggest...
, role hierarchy, communities, omni-channel, live chat, knowledge. Able to apply the out-of-the-box function to provide... it sound like you? What happens now? As the selection process is ongoing, please submit your application in English...
, remote log in, video conferences, chat etc…) to first level global support team (field service and remote engineers... resolved by driving the process until a technical solution is identified. Support the second-level manager in organizing...
number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root... client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely...
, you are the person we are looking for. Roles and Responsibilities: Interacting with customers using telephone, email, and chat..., logical thought process. Good technical aptitude to ramp up on technical and business concepts. Good...
, remote log in, video conferences, chat etc…) to first level global support team (field service and remote engineers... resolved by driving the process until a technical solution is identified. Support the second-level manager in organizing...
/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets... the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver...
. Provide appropriate Coaching, evaluation feedback to Advisors. Handle voice calls and chat within the skill set. Perform... and transactions to identify areas for improvement. Implement process improvements to optimize efficiency and customer satisfaction...
various communication channels (email, phone, chat). Respond to customer inquiries, concerns, and issues promptly... interactions and follow-ups. Guide new clients through the onboarding process, ensuring they feel comfortable and informed...
Communicate efficiently and effectively with our customers and partners via chat, email, and Zoom in a courteous, timely... Help to maintain process documentation and help center content as needed Assist the Customer Support Manager...
multiple channels like calls, emails, and chat. You will troubleshoot technical issues, collaborate with teams to resolve... support to customers using our SAAS products globally. Channels of service include: Calls, Emails, Desktop remote and Chat...