, conduct, and lead project meeting discussions to communicate scope and schedule status in an organized and professional... departments working knowledge of key software tools and applications (e.g. Documentum, SharePoint, eSOMS, Maximo, MS Excel, MS...
, and product knowledge. Actively listens to the consumer providing answers, while controlling the call to lead the consumer..., Documentum, Search engine, etc. Ensure that all customer contacts are properly logged into Siebel, the CRC’s contact system...