. Documentation and Reporting Keep accurate records of customer interactions, transactions, and issue resolutions. Generate regular...
and minimizing risk exposure. 4. Compliance Reporting and Documentation: Prepare and submit required reports and documentation... documentation. Collaborate with internal stakeholders, such as legal and finance departments, to ensure compliance with regulatory...
Support on the projects and roll-outs in all stages Documentation of corrective actions and tracking of activities...
documentation in Sinhala, Tamil, and English. Conduct cultural and linguistic quality assurance to ensure accurate and contextually...
needs. Maintain Training Records: Ensure proper documentation and reporting of training sessions, attendance... Evaluate training effectiveness through feedback, assessments, and performance data. Ensure proper documentation...
or trends in data affecting chatbot performance. Assist in maintaining tools and documentation for categorization...
entities. To draft and continuously update work documentation (DTP) To support on optimization, digitalization and RPA...
projects and server maintenance windows. Preparing various reports (capacity, security, backup etc.), update documentation...
design documentation for all new projects and network engineering efforts are accurate and up to date as the network evolves...
design documentation for all new projects and network engineering efforts are accurate and up to date as the network evolves...
security escalation coverage. Perform or coordinate the security incident handling, documentation, root cause analysis...
stakeholders. Develop and maintain documentation for social media processes Point person to trial new tech / keep abreast the...
and supervision Head of CVT Account Administration Performance of account opening and maintenance of account documentation... for Corporates and Financial Institutions including reviewing and verifying customer documentation for account opening. Updating...
and supervision Head of CVT Account Administration Performance of account opening and maintenance of account documentation... for Corporates and Financial Institutions including reviewing and verifying customer documentation for account opening. Updating...
a high volume of case documentation, including sources of funds, documents of incorporation, and general account opening...
, redundancies, and areas where improvements can be made. Develop process maps and documentation to help teams understand current... to work with cross-functional teams. Experience with process mapping and documentation tools, such as Visio or Lucidchart...
collection, checking, validation and verification. To understand, process and organise a high volume of case documentation...
within processes and propose solutions to eliminate waste. Support the design, documentation, and implementation of Standard...
and storage performance. Ensure the availability and stability of the servers Detection, analysis, resolution, and documentation...
documentation for Corporates and Financial Institutions including reviewing and verifying customer documentation for account opening... ongoing review of the account opening procedures and documentation updates and recommendations for process enhancements...