quick, efficient resolutions. Document Solutions: Maintain accurate records of resolutions for future...
as needed Review, archive, and ensure accuracy of source data records Perform database extractions and document reviews Meet SLAs...
Identify, document, and track bugs until resolution Continuously refine and enhance test automation frameworks and processes...
management Provide high-level remote technical support and issue resolution Document and track issues in the ITSM tool...
management Provide high-level remote technical support and issue resolution Document and track issues in the ITSM tool...
management Provide high-level remote technical support and issue resolution Document and track issues in the ITSM tool...
support and issue resolution Document and track issues in the ITSM tool with precision Support team members with Level 1...
. Document customer interactions accurately in the company’s CRM system. Collaborate with the team to achieve service targets...