, we are looking for an IT Technology Services Senior Specialist with a strong technical and process background and Service Management experience... delivery model. We are responsible to build and operate customer systems for ECS. Within ECS Delivery, Technical Operations...
support role. This includes communication with customers on technical and operations topics, handle escalated customer cases... is required as well. Communication with customers on technical and operations topics, ability to handle escalated customer cases...
and operations is a plus Meet your team: SAP Enterprise Cloud Services (ECS) is building the bridge for SAP on premise customers... of a technical team with cross topics in the area of Data Quality Management (DQM) and Application/DB Monitoring...
and execution of teams in ECS Last line of Defence and act as an expert to Service Areas for advanced troubleshooting. Take the..., performance of the customer applications hosted in ECS. This team focuses on Critical incident troubleshooting and service...