portfolio and facilitate customer innovation. Collaborates with extended sales team, partners, and marketing to lead business... intentional selling with on-strategy engagements in high-propensity accounts. Mentors junior team members. Responsibilities...
Position - QA Team Lead Location - Onsite (B. Benedicto St. Cebu City, Philippines) Shift - Regular Monday to Friday... certifications (e.g., ISTQB, CSTE) are a plus. Team Structure: You will lead a team of 15-20 QA professionals, collaborating...
identification of process and system improvements Partnering with the Sr Team Lead to support strategic initiatives Collaborate.... As an AR Collections Team Lead, you will also be responsible for investigating and correcting escalated issues...
identification of process and system improvements Partnering with the Sr Team Lead to support strategic initiatives Collaborate.... As an AR Collections Team Lead, you will also be responsible for investigating and correcting escalated issues...
ZigZag is looking for a Process Optimization Specialist to join our team! *Candidates must be willing to work onsite... full-time from Monday to Friday, 7am to 4pm *Office is located in Ortigas The Junior Process Optimization Specialist...
, or a related field preferred. 2+ years of experience in a client success, account management, or customer support role, ideally...We are looking for a dedicated and proactive Client Success Specialist to join our team. This role is crucial...
The Junior Data Scientist is a member of the Service and Quality team in Ownership and Profiles content who... skills and capabilities we need, to support D&A Customer Operations now and in the future. Summary: Design and develop...
from them. The Junior Trainer has a strong attention to detail, works well both independently and in a team and never misses... a deadline. They speak up and clearly communicate with their stakeholders in team meetings and support the rest of the team...
external market. Applies judgement and is accountable for own work. May provide guidance to new team members or lead... covers a set of planning, forecasting & analytical activities that support business decisions and help understanding...
, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon... spent at “a job” but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re...
external market. Applies judgement and is accountable for own work. May provide guidance to new team members or lead... a set of planning, forecasting & analytical activities that support business decisions and help understanding of overall...
RESPONSIBILITIES: To support the Personalization department to operate & manage customer’s product efficiently. Owner of the local... personalization process, CR and UAT/BAP. New Product Deployment and Customer Change Request: Lead any new project triggered...
specific industry knowledge and expertise. Assist in managing delivery of industry support solutions. Lead Customer... Expectation management as part of escalation process. Lead cross-team or large programs/projects. Coach or guide junior...
incidents across all of our devices. Provide technical leadership to the support team on handling end user issues. Develop... the team work more efficiently. Who you are 5+ years of IT Helpdesk/Technical Support experience with 2+ years...
specific industry knowledge and expertise. Assist in managing delivery of industry support solutions. Lead Customer... Expectation management as part of escalation process. Lead cross-team or large programs/projects. Coach or guide junior...
to facilitate complete end to end product and services solutions in support of the customer strategy, including multi-year...' architecture Create and deliver training and/or mentor new or junior technical resources within the team Who You'll Work...
an experienced Lead Salesforce Developer to join our Digital Customer Experience (DCX) team. This role is hybrid, requiring... projects. Oversee Salesforce implementations and support projects for medium-to-large-scale clients. Manage and mentor junior...
customers all around the world. With a team of more than 8,000 experts and over 30 years of expertise, the company blends... and facilitate problem-solving discussions with the client, internal operations team, and project managers to resolve issues...
Job Description: Role Proficiency: A Voice Associate Able to independently take customer support calls effectively... transactions assigned as per SOPs Handling calls Voice: * Handle customer support calls resolve issues and complete after-call...
. Job Description: Respond to customer support queries, logged via our on-line customer portal support system and by telephone. Take ownership... as the primary point of contact for the project team. Roles & Responsibilities: Lead the effort to design, build...