of Customer Service associates to performance, including VOC, NPS, CCT, Compliance and Quality. Review QCAL from CQMT... driven contests and other activities. Participate in QCAL Calibration(s) New hire coaching. Extend additional Support...
customer support in a challenging and rewarding environment. The incumbent will be joining a team that provides world class... technical customer support to a variety of enterprise customers while working across business units to ensure that customer...
to any questions about the customer's production support business processes and work directly with the customer's personnel through... support in a production environment by responding to case service levels, analyzing issues, developing resolutions to problems...
tasks and services to meet business and customer expectations. Manage escalated and complex issues, performing in-depth..., and support activities to drive continuous improvement. Deliver constructive feedback to team members and collect product...
expert support on loan servicing and product inquiries. Handle repayment changes, statements, internet banking support... teams to improve processes and enhance customer experiences. Qualifications 1 year minimum customer service experience...
expert support on loan servicing and product inquiries. Handle repayment changes, statements, internet banking support... teams to improve processes and enhance customer experiences. Qualifications 1 year minimum customer service experience...
& Functional Support Specialists in our Pasig, Manila office. You'll be supporting users of CargoWise both technically (product... support) and operationally (functional support) - particularly across Finance, International Logistics, and Customs modules...
This is a remote position. POSITION SUMMARY: We are seeking dynamic Sales Support with experience in HubSpot... to join our team. The sales support is responsible for reaching out to shipping lines, agents, and contractors for rates, building...
for their outputs, and maintain a proactive attitude toward continuous improvement. Empathy and Customer-Centric Mindset: - The... with customer relationship management (CRM) or case management systems such as Salesforce, Zendesk, or Intercom is essential. The...
, and escalation of customer support queries and field staff related to all Confirmation products via phone, email or other media types... releases. Promote usage of our public help center to users to encourage self-help on support queries. Provide customer service...
agreement Coordinate and/or communicate responses to any questions about the customer's production support business processes... support in a production environment by responding to case service levels, analyzing issues, developing resolutions to problems...
in several platforms in English Work closely with product teams and several others teams to improve customer experience Support... Role Ensure a best-in-class quality of service and support on social media channels Interact with the communities...
office. Provide a high level of customer service while supporting staff in a fast-paced environment. Support includes.... We're looking for talented and mission-driven people to drive that growth. Position Summary: As our IT Support...
Responsibilities Assist in creating customer sales orders received via email, fax, voicemail, or phone calls.... Respond promptly to customer inquiries related to sales orders, providing guidance and assistance throughout the process...
concerns/escalations to Customer Facing /Team Leader. Handles ad hoc requests. Will be directly discussing with Operations Team...
We are looking for an EPD Consulting Specialist to work with our global English-speaking markets. One Click LCA... / Asia. What you’ll do: Deliver customer trainings and onboardings to our key and enterprise customers on Life Cycle...
Overview: The Webloyalty Manila Customer Care Specialist II is an assignment given to Customer Care Representatives... when business risks arising from customer concerns are identified. Instructions and updates provided by the Reputation...
Overview: The Webloyalty Manila Customer Care Specialist II is an assignment given to Customer Care Representatives... when business risks arising from customer concerns are identified. Instructions and updates provided by the Reputation...
Job Summary: We are looking for a proactive and customer-focused Customer Management & Digital Marketing Specialist... in line with regulatory standards. Provide professional support and responses to customer inquiries. 2. Customer...
Description We are seeking a Customer Service Specialist to join our team in Southeast Asia. The ideal candidate... will be responsible for providing exceptional customer support, resolving inquiries, and ensuring customer satisfaction. This role...