, and detail-oriented Executive Assistant to support our Chief Customer & Marketing Officer (CCMO) in Kuala Lumpur. This role... Marketing, Social Media, and Customer Experience Support Digital Marketing & Social Media: Assist in executing digital...
in relationship building with the community’ Provide support to the Branch Manager/Customer Service and Operations Manager... to customers and responsible for high levels of Customer service and seamless transactions. Key Responsibilities...
of Customer service and seamless transactions. Key Responsibilities and Accountabilities Sales & Service Provide superior... customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery...
, Infrastructure and Renewable Power industries. ✅ Job Expectations: Understand customer enquiries and respond via applicable... channels: email, chat and Calls. Understand customer enquiries and ensure they are answered or routed through the...
customer interactions and complaints in the CRM system. Collaborate with other departments, such as sales, technical support...Mohon Kelayakan High school diploma or equivalent (bachelor's degree preferred). Proven experience in a customer...
Job Purpose: The Customer Service Representative will be responsible for providing exceptional customer support via...: Call Support: Respond to inbound/outbound customer calls in a professional and courteous manner. Address customer...
Mohon Kelayakan Minimum STPM, Diploma or Degree in any field. Proven experience in a customer service... or technical support role, preferably in the IT industry. Strong data analytical and tabulation, communication skills...
to locate area with direct access to public transport Attractive remuneration Kelayakan Minimum 1 year of customer... flight booking is a plus but not mandatory. Strong attention to detail and accuracy when processing customer requests...
and reporting, coordinating with varying stakeholders and departments (CRM, IT, Design, Customer Support, Product, BI) Detailed...
Job Description Provide day-to-day guidance and support to the team in resolving challenging customer situations. Establish clear, actionable... goals for the team based on customer feedback, operational needs, and industry benchmarks. Identify areas for improvement...
and you will be part of this exciting journey! JOB RESPONSIBILITIES Support the customer service team in providing exceptional service... across various channels such as chat and email. Ensure customer satisfaction by promptly and effectively resolving customer issues...
a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions... and effective support to the Company goals by meeting and exceeding their expectations on operational processes. The complexity...
]. Fresh graduates are welcome to apply. Ability to quickly understand and address customer inquiries and concerns... Documentation Skills. Working hours: 10:00AM-6:00PM Responsibilities Provide customer service via phone and text, responding...
Role & Responsibilities Provide exceptional customer care to French-speaking members, ensuring their inquiries... approvals according to member requests and authority limits. Support members with detailed guidance on claims and approvals...
. Analyse CSAT ratings for the country/ BPO to identify customer pain points. Flag non performing agents & support performance... overall customer and rider experience through providing feedback on SOP, Process and agent behavior Auditing a team of front...
results in an increase in customer satisfaction and promotes customer retention. Provide pre-sales support. Any other ad hoc... in customer service, sales support, or a call centre will be an advantage. Fluent in English and Bahasa Melayu. Must be proficient...
experience. Work closely with other departments, such as Sales, Marketing, and Technical Support, to address customer needs...Overview We are seeking a dedicated and empathetic Customer Service Representative to join our team. The ideal...
and expectations. Analyse CSAT ratings for the country/ BPO to identify customer pain points. Flag non performing agents & support... with an objective of improving overall customer and rider experience through providing feedback on SOP, Process and agent behavior 1...
Loyalty Program related enquiries and support Handle member queries on redemption status, non- received or lost voucher... card per request (HK discount cards only). Standard Letters generations: to generate letter for customer communication...
a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions... efficient and effective support to the Company goals by meeting and exceeding their expectations on operational processes. The...