Responsibilities Offer technical support to customers (Semicon test products). Assist with product installation... teams to address customer needs and provide feedback. Perform field testing and gather customer insights for product...
. Ability to work as part of a team to provide support to various customer environments. Working Location: Singapore Apply online... enterprises. Their core offerings encompass CRM, omnichannel customer experience (CX), and IT service management (ITSM...
potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily...'s Premier Customers via standard technical support channels, but are also involved with cadence calls, conferences, and various...
and presale application and sales support by analysing and recommending solutions to meet customer's needs. Prepare and present... application/ solution proposals according to customer requirements Provide technical, application/ Support technical requests...
traditional ERP systems through middleware. Today, its best value to the customer is its experience and ability in cross... This role is suited for someone experienced in application support with strong technical skills and the ability to work in...
Responsibilities Provide maintenance and support for Customers' Enterprise IT Network Services Hands-on experience... problem until its resolved Requirements Required to have minimum 5 years of hands-on network technical support experience...
potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily...'s Premier Customers via standard technical support channels, but are also involved with cadence calls, conferences, and various...
Responsibilities: · Provide effective application support for the Boomi platform and other related application... platforms. · Improve customer satisfaction by promptly resolving issues, minimizing escalations, and contributing to client...
is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after... to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the...
SE Asia to make sure our current and future customers receive great technical support, that our product works to connect... and career growth over time. Responsibilities: Troubleshoot and resolve pre- and post-sales customer technical inquiries...
and post-sales support to sales team and clients Provide field support based on SLA (24x7 on rotation basis) Perform standby... duty based on rotation basis Provide post-sales project implementation and coordination Provide break-fix support...
Responsibilities: Provide maintenance and support for Customers' IT Network Services. Hands-on experience in...: Required to have minimum 3 - 5 years of hands-on network technical support experience in SI Environment. Cisco and Arista certification...
, TCP/IP, HTML, SSL, SSO, and VMware, and technical support or related experience with a strong customer focus Knowledge... to our success and mission. As part of this team, you enable customer success by providing support to clients after...
best with a global outlook and cutting-edge technology. Responsibilities Resolve customer issues promptly, escalating when.... Deliver exceptional service. Document and close support tickets. Identify procedure improvements. Follow...
. The Role Job Responsibilities Provide technical pre-sales and post-sales support to sales team and clients Provide... field support based on SLA (24x7 on rotation basis) Perform standby duty based on rotation basis Provide post-sales...
Work closely and build relationships with the rest of the team, including Sales, Customer Advocacy, Research & Development..., and Operations Serves as the primary technical liaison between the customer and internal groups (Product Management, R...
Work closely and build relationships with the rest of the team, including Sales, Customer Advocacy, Research & Development..., and Operations Serves as the primary technical liaison between the customer and internal groups (Product Management, R...
activities, customer interactions, and project details using CRM software or other tools. Liaise with clients to schedule...
customer quotations in a timely manner, technically accurate, and offers the best possible application solution Reviews... with specifications/customer requirements Recommends alternate products based on cost, availability, or specifications Communicates...
Work closely and build relationships with the rest of the team, including Sales, Customer Advocacy, Research & Development..., and Operations Serves as the primary technical liaison between the customer and internal groups (Product Management, R...