Validation of the customer's entitlement for support (e.g. a client's customer, account is current, level of support service... entitlement) Logging all customer incidents upon receipt into the approved case management system; Providing support to customers...
Technical Support Engineer Job Summary: We are seeking a dedicated and skilled Technical Support Engineer... to join our Professional Services department. In this role, the Technical Support Engineer will work closely with our professional services...
and services for our customers, to building a bank for the future. About the Role As a Support & Operations Engineer in... the shift assigned to the operator through tools and provide first level support in case of any issues and proactively...
Discover your 100% YOU with MicroSourcing! Position : Application Support Engineer Location : Global One, Eastwood Work... Support Engineer, you will: Serve as a Systems/Technical Support Analyst within the Technical Support Team, responsible...
programs About the Role We are seeking an experienced and highly skilled IT Support Engineer Level 3 to join our dynamic team... Desktop Support, Server Management, and Customer Management, possessing the expertise to handle complex technical challenges...
and technical excellence. Over-all responsible for the management, maintenance and provides technical support via onsite, phone..., email and or remote on hardware and software issues, network diagnostic and repair. Must be able to coordinate to Senior Technical Support...
ability to communicate with internal customers and all levels of management in a non-technical manner Outstanding customer focus... and verbal communication, and customer management experience to handle global customers Work experience with interacting...
& Attitude Exceptional written and verbal English communication skills. Experience with technical/customer support or regularly... and can-do approach to work. Genuinely enjoys helping people solve their problems and cares about customer experience...
JOB SUMMARY A customer-centric technical position offering side by side troubleshooting, diagnostics, and support... Graduate of Information Technology or any Computer-Related Course. At least 1 to 2 years experience as Customer Service Officer...
Support Engineer and Team Leader any critical technical issues. Set up new users accounts and profiles. Walkthrough staff... excellence. Over-all responsible for the management, maintenance and provides technical support via onsite, phone...
We are seeking a Container Operations Engineer to manage and optimize Kubernetes environments, ensuring the security... and infrastructure management. You will be responsible for performing level 1 and level 2 support tasks and contributing to the ongoing...
Job Description We are seeking a customer service-oriented Network Engineer with 8+ years of relevant experience... and a strong focus on NSX-T implementation and configuration. This individual will play a key role in service delivery and support...
Join our Global Technology Services Management and Support Team! We're looking for Platform Reliability Engineer..., PRTG. Data driven and be passionate about using data to advance our effectiveness and enable superb customer experiences...
Job Description: We are seeking a customer service-oriented Network Engineer with 8+ years of relevant experience... and a strong focus on NSX-T implementation and configuration. This individual will play a key role in service delivery and support...
. Encourage and support others to take on new challenges and opportunities CUSTOMER/STAKEHOLDERS RELATIONSHIP Build collaborative... system equipment, guided by the Principal Engineer. Develops Primary systems for Renewable Energy projects. Assists...
The Primary Design Engineer develops high quality designs for Primary High Voltage (HV) systems. They are guided by the... and approaches to improve individual and team performance. Encourage and support others to take on new challenges and opportunities...
. Encourage and support others to take on new challenges and opportunities CUSTOMER/STAKEHOLDERS RELATIONSHIP Build collaborative... system equipment, guided by the Principal Engineer. Develops Primary systems for Renewable Energy projects. Assists...
to improve individual and team performance. Encourage and support others to take on new challenges and opportunities. CUSTOMER... customer needs where possible. Manage work with a continual focus on the impact of decisions and actions on customers...
and regulatory standards. Support continuous integration and deployment (CI/CD) pipelines. Plan and execute disaster recovery... Certificate. VCP, MCP, MCSE. Terraform Associate. 3+ years of experience as a System/Cloud Engineer working in Azure, GCP, OCI...
The Senior Engineer - Transmission Lines (Philippines) supports the Principal Engineers in developing Overhead... responsibility on nominated projects. Design of substation structures e.g. Gantry, equipment support structures, etc. Design input...