I. PURPOSE Responsible for providing exceptional customer service and technical support for customers by trouble... to 100% customer satisfaction. Updates job knowledge by participating in educational opportunities such as training...
Monitor customer requests via their escalated tickets and inform the senior team for additional support Investigate, document... Leads with reporting, projects, administrative work as needed. Support cyber defense functions to protect organizations...
healthcare, to optimize processes, improve customer experiences, and support innovation. It integrates easily with existing..., our team delivers solutions that make a difference. Learn more at Our customer's product is an AI-powered platform that helps...
healthcare, to optimize processes, improve customer experiences, and support innovation. It integrates easily with existing..., our team delivers solutions that make a difference. Learn more at Our customer's product is an AI-powered platform that helps...
engagement is the one that happens next. And that's where you come in! We're looking for customer support representatives who... down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand...
, Networking, Disaster Recovery and Managed Services. You will have the responsibility for remote client support, as well as the... potential for infrequent onsite support, including heavy interaction with end-users in diverse computing environments...
What You'll Do You'll manage and maintain all critical infrastructure systems and platforms that support the global... Team and the TTEC Network Operations Center (NOC), you'll impact the employee and customer experience. During a Typical Day...
approaches to accommodate these concerns in the performance of the work on less complex projects May provide support to business... Courage Directs work Instills trust Interpersonal savvy Organizational savvy Customer focus Decision quality Salary Plan ENG...
with upstream and downstream applications Ensure development and testing of components across process areas - Customer Management..., Billing, Payments, Pricing, Delinquency, Interfaces, APIs Support performance analysis/tuning to ensure deliverables meet...
and prospects, tailored to their specific needs and requirements. Collaborating with sales teams to understand customer requirements... and provide sales support. Analyzing client requirements and developing customized solutions. Knowledgeable with CLIENT SOLUTIONS...
, and support teams, who are developing programmable logic solutions that are changing the industry. Our focus is on R&D, product... innovation, and customer service, and to that focus, we bring total commitment and a keenly sharp competitive personality. Energy...
and services ensuring business continuity and customer satisfaction. Provide the necessary technical support for corporate SaaS..., provisioning, inventory, and procurement of employee hardware and software assets. Support business workstations, applications...
daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure... and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate...
with vendors and Deltek's Engineering, Consulting, and Customer Care teams. Manage SaaS server/storage deployments including... new databases & schemas, configuring application and report servers for Cloud Products. Perform customer-initiated service...
/ Schedule / Record Corporate QA/QC Meeting Prepare/Review QA/QC Bulletin Perform Project & BU Support Organize / Establish QAQC... Performance Measurement Organize / Establish Customer/Client Relation Recommend Approval Accreditation of Subcontractors...
, and frameworks for reusability and standardization Possesses the ability to diagnose and troubleshoot issues to support customer... Platform enables quality assurance, DevOps, and software teams of any size to deliver world-class customer experiences faster...
for performing level 1 and level 2 support tasks and contributing to the ongoing improvement of our Kubernetes operations... by rolling out newer Docker images after remediation (75+ images). Address Kyverno policy violations on customer workloads...
Working on a shift basis, supervise and certify routine and non-routine maintenance for third party customer aircraft... (if applicable) in accordance with the appropriate national authority and customer requirements Perform local or overseas...
Driving Skills Job Families for Job Profiles Technical Customer Support Generalist; Telecommunications Switch Engineering...
Skills Job Families for Job Profiles Technical Customer Support Generalist; Telecommunications Switch Engineering...