: This role is a mixture of customer service and administrative, system-driven tasks Actively contribute to business success... and ongoing requests Liaise with different internal and external groups through e-mail and phone calls Assist and support...
Key Responsibilities Genesys applications and systems support/administration in a multi-cultured environment. Deliver... excellent customer service to resolve customer issues, questions, or concerns regarding the Genesys Cloud CX platform. Create...
Key Responsibilities Genesys applications and systems support/administration in a multi-cultured environment.... Deliver excellent customer service to resolve customer issues, questions, or concerns regarding the Genesys Cloud CX platform...
: This role is a mixture of customer service and administrative, system-driven tasks Actively contribute to business success... and ongoing requests Liaise with different internal and external groups through e-mail and phone calls Assist and support...
Qualifications: Experience in operations is preferred, focused on: Customer service Technical support Back-office work Good verbal... is a mixture of customer service and administrative, system-driven tasks Actively contribute to business success by maintaining...
resolution of inbound technical contacts balancing customer service, providing support, and issue resolution with the constraints... etc.) with the use of a Knowledge Base and assign issues to the appropriate support group as needed Proficiently manage the...
resolution of inbound technical contacts; balancing customer service, providing support, and issue resolution with the... etc.) with the use of a Knowledge Base and assign issues to the appropriate support group as needed Proficiently manage the...
resolution of inbound technical contacts; balancing customer service, providing support, and issue resolution with the... etc.) with the use of a Knowledge Base and assign issues to the appropriate support group as needed Proficiently manage the...
Job Overview Provides first level support on workstations or for applications. Essential Functions Processes... and provides first level support for technical assistance and resources from internal and/or external customers. Communicates...
for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer... relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations...
for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer... relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations...
reporting tools Entry point for our customer’s data What You’ll Do Provide world-class support for the Global Sales... Reporting function, including hyper-care activities and user access management for multiple systems, business partner support...
Responsibilities Responds to incoming support requests in a prompt, professional and helpful manner. Clearly documents all customer..., fundamental product knowledge and knowledge base to resolve low to moderately complex support tickets. Contributes to knowledge...
of professional standards and expectations in an office environment. Practical knowledge of customer service standards and experience.... Skills Demonstrated time management skills, with proven ability to deliver results within deadline. Demonstrated customer...
The main responsibilities of a CUSTOMER SUCCESS OPERATIONS ANALYST include: Organize and maintain the CS process... effective cross-functional alignment among the teams Provide Ad-hoc Customer Success project support...
AnalystWORK SETUP: Return to OfficeOVERALL PURPOSE:Provide functional and/or technical support for resolution of customer problems... AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: GooglePOSITION TITLE: Japanese Customer Service...
AnalystWORK SETUP: Return to OfficeOVERALL PURPOSE:Provide functional and/or technical support for resolution of customer problems... AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- PROJECT NAME: GooglePOSITION TITLE: Japanese Customer Service...
this function are responsible for all aspects of quality assurance within the Customer Service job family. Conducts audits... and provides feedback to reduce errors and improve processes and performance. *Employees in jobs labeled with ‘SCA’ must support...
Execute Accounts Payable activities within the SSC. AP Customer Service Associate is responsible for helping... and participating in meetings with the customer service team and other non-AP teams to resolve issues, come up with resolutions...
Execute Accounts Payable activities within the SSC. AP Customer Service Associate is responsible for helping... and participating in meetings with the customer service team and other non-AP teams to resolve issues, come up with resolutions...