: Quality Assurance / Customer Support Reports To : Quality Assurance Manager Position Overview : We are seeking a detail.... In this role, you will monitor, evaluate, and analyze customer interactions within the call center to ensure compliance...
and customer satisfaction during interactions. Reporting : Prepare detailed reports and performance dashboards on agent performance... processes. Recommend and help implement improvements to enhance efficiency, customer satisfaction, and agent performance...
Join Our Team as a Team Leads! Are you an experienced leader with a passion for customer service and e-commerce... to the next level, we want to hear from you! Ideal Candidate: At least 3 years as a Team Leads and 3 years in Customer...
agreements, ensure terms are clear, and meet or exceed sales targets. Customer Support: Provide ongoing support to clients after... support teams to share customer insights, suggest product improvements, and develop targeted sales campaigns...
Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships... customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact...