SP: 21,000 Job Description Customer Service Representatives handle concerns and complaints regarding goods and services.... In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support...
additional support is needed on handling customer interactions and transactions Able to navigate multiple systems Attention... with proven work experience in customer service environment Providing positive customer experience as well as effective verbal...
all service level targets and providing exceptional customer experience. This will be done through keen and timely monitoring... will also support the team by driving a culture of continued improvement and capability uplift focused on delivering consistent...
Manages a team/s of WF Analyst, the day-to-day tasks, providing customer support in escalated situations and managing... the overall workflow of a workplace. Monitors and manages activities to support service level agreements, real-time agent...
Exciting Opportunity for Team Leads in Customer Service & E-commerce! Are you an experienced leader passionate... about customer service and e-commerce? We're looking for a motivated Team Lead to lead and inspire our Virtual Assistants to reach...
We are hiring in Quezon City (Telco Account) We are looking for a motivated and customer-focused Call Center Agent... to join our dynamic team. As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional service...
, how-to manuals, and instructional videos. Preparing procedures and policies regarding techniques and appropriate agent conduct.... Scheduling and conducting training sessions on various topics to prepare and support new employees. Training experienced...
Strong customer-focus with solutions oriented ability to support all levels of management Excellent written and verbal English... with hiring managers and play a critical role in ensuring top talent is being hired, but will also serve as an advisor and agent...
/program metrics, and provides the necessary support and assistance in order for metrics to be improved on, attained... in the optimal execution of call center operations activities (i.e. taking calls, addressing customer issues/complaints...
of highly motivated and experienced professionals committed to customer delight. Our customers include Business Units... and support business casing, architectural and risk reviews, and provide other documentation as required by the Power Suite intake...
in coaching or leadership Minimum 1 year customer support or service experience for B2B roles required, 6 months customer support... (customer facing) advocates by handling consult calls, escalations, team supervision and other related duties. Overall...
agreements, ensure terms are clear, and meet or exceed sales targets. Customer Support: Provide ongoing support to clients after... support teams to share customer insights, suggest product improvements, and develop targeted sales campaigns...
Company Summary: Majorel supports clients all over the world to successfully shape their customer relationships... customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact...