transactions submitted by branches, agents and customers. Handling written enquiries related to agent and customer. Continuously... regarding Unit Trusts. Provide customer service to customer and agents who walk in at the counter. Follow up for incomplete...
projects associated with Customer Support YOU MUST HAVE Relevant Diploma or Degree with minimum 3 years working experience..., will be part of this future transaction when it closes. THE FUTURE IS WHAT WE MAKE IT. Experience Customer Experience...
members. Key responsibilities of this role include enhancing agent technical expertise and delivery of timely customer care... and will be responsible for people and performance management, ensure customer satisfaction through the management and development of team...
members. Key responsibilities of this role include enhancing agent technical expertise and delivery of timely customer care... and will be responsible for people and performance management, ensure customer satisfaction through the management and development of team...
overall agent and customer relationship, awareness creation to customers on contractual coverage, benefits, claims... a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions...
within agreed TAT Improving the overall agent and customer relationship, awareness creation to customers on contractual coverage... a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions...
to provide best-in-class customer onboarding experience to support the Company's business by assessing risks and approving... service, and deliver exceptional PRUexperience Service to customer. . Perform agent calling or minimize requirements calling...
to provide best-in-class customer onboarding experience to support the Company’s business by assessing risks and approving... service, and deliver exceptional PRUexperience Service to customer. · Perform agent calling or minimize requirements calling...
order status and resolving discrepancies. You will act as a change agent and look for ways to improve Customer Care... queries etc. Perform administrative duties, reports and special projects associated with Customer Support Key Experience...
We are seeking a highly skilled and experienced Customer Service Specialist (L2) to join our team as a SWAT Agent... and professionally. As a SWAT Agent, you will ensure exceptional customer experiences and swift resolutions while being a key point...
a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions.... Claims appeal from insured and agent to be attended and respond within the benchmark set by the department. Responsible...
and Program Managers and liaise with all other support team members. Tasks And Responsibilities Responding to assigned customer...Job Scope Partner support desk is an inbound email service to support partners throughout the lifecycle from onboarding...
and Program Managers and liaise with all other support team members. Tasks And Responsibilities Responding to assigned customer...Job Scope Partner support desk is an inbound email service to support partners throughout the lifecycle from onboarding...
a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions... and coordinates with other departments. · Claims appeal from insured and agent to be attended and respond within the benchmark set...
a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions... with other departments. . Claims appeal from insured and agent to be attended and respond within the benchmark set by the department...
overall customer and rider experience through providing feedback on SOP, Process and agent behavior Auditing a team of front.... Analyze CSAT ratings for the country/ BPO to identify customer pain points. Flag non performing agents & support performance...
with an objective of improving overall customer and rider experience through providing feedback on SOP, Process and agent behavior 1... and expectations. Analyse CSAT ratings for the country/ BPO to identify customer pain points. Flag non performing agents & support...
Loyalty Program related enquiries and support Handle member queries on redemption status, non- received or lost voucher... card per request (HK discount cards only). Standard Letters generations: to generate letter for customer communication...
of this role include enhancing agent technical expertise and delivery of timely customer care, proactively identifying trends... and performance management, ensure customer satisfaction through the management and development of team members. Key responsibilities...
of this role include enhancing agent technical expertise and delivery of timely customer care, proactively identifying trends... and performance management, ensure customer satisfaction through the management and development of team members. Key responsibilities...